gigillion
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Posts posted by gigillion
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I have also been experiencing the exact same issue with my Corsair Virtuoso RGB Wireless SE. I've checked the Event Viewer in Windows to find that the issue has been ongoing for the past few weeks, with the Windows application AUDIODG.exe showing itself as the cause of the errors. It only occurs when profile switching takes place, and I'm at a point now where the problem occurs every time profile switching takes place with linked applications, e.g. Minecraft and Dead by Daylight are the two I've used most. I have no clue whether the below information is useful, but this is taken from my most recent error in the event viewer.
Faulting application name: AUDIODG.EXE, version: 10.0.22000.469, time stamp: 0xddb60474
Faulting module name: 9EarsSurroundSound.dll, version: 1.2.2.59494, time stamp: 0x5d4af105
Exception code: 0xc0000005
Fault offset: 0x00000000001b99b9
Faulting process ID: 0xfd0
Faulting application start time: 0x01d84f5a2a1eca4a
Faulting application path: C:\Windows\system32\AUDIODG.EXE
Faulting module path: C:\Windows\system32\9EarsSurroundSound.dllThere have also been other faulting modules when this error happens, including "C:\Windows\SYSTEM32\ntdll.dll" and "C:\Windows\system32\CorsairGamingAudioPO64.dll".
Also, I could not see this error occur with any other audio outputs, solely when I use my Corsair headset as the default audio device.
I use Discord as well, and the only way I am able to hear my friends and use my mic is by disconnecting and joining the call again, or changing my input and output devices in settings. This issue is frustrating to say the least and I really hope that its awareness increases so it can be potentially fixed, or at least we can all find a work around solution..! Thanks!
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I just had the same problem with updating to v4.15.153.
I do however have a fix which worked for me that you might want to try if you still have the same problem.
- Quit iCUE
- Navigate to C:\Users\"Your user folder here"\AppData\Roaming\Corsair\CUE4\widgets
- Cut out widgetsMetaData and paste it somewhere to bring it back later (I just stuck mine on the desktop)
- Start iCUE. You will then be able to click through the introductory dashboard widget which will unlock all the options for you.
- Quit iCUE
- Paste back the old widgetsMetaData into the widgets folder
- Start iCUE
Hopefully this works for you if you are still bearing with this issue after a month from your original post..!
Void Elite Wireless - Windows Audio Device Graph Isolation crashes on profile switch since latest icue update
in Gaming Peripherals & Audio Troubleshooting
Posted
Just a quick update. I have tried installing the latest version of iCUE on my laptop and my Virtuoso RGB Wireless SE were working totally fine on Discord. Then I updated my laptop to the latest version of Windows 11 and now they aren't working, so surprisingly, I believe this to be a fault with the Windows update..! The build I have installed is KB5012592. Hopefully something can fix it soon.