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ashzilla

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Posts posted by ashzilla

    Corsair VOID Pro USB Mic not working with iCue

    in Gaming Peripherals & Audio Troubleshooting

    Posted

    Hey everyone, I wanted to throw my 2 cents into this discussion. I have the same issue as everyone else here. Same version causing the issue as well. The current work arounds haven't helped for me, but what has helped is this....

     

    Go to control panel, then in the top right search for "Sound", then at the top of the searched items there will be "Sound" in green. Click that. It will open the old style sound settings box. Click the Recordings tab at the top. Double click the "Headset Microphone", Click on "Levels" and then Click the button to the right of the current level to make sure the mic is unmuted.

     

    The LED on the end of the mic will still be lit up Red, but the mic will at least work. The mute button still turns the "Mic feedback" off and on though. I did have to go back in after waking my computer today and click the mute/unmute button again to get the mic unmuted, but it's a temporary solution until Corsair gives us an actual fix. Hope this helps. Take care all!

     

     

    EDIT: I tried doing the Repair option again, but this time I didn't unplug my Void Pro USB (wired) headset. It seems to have worked although now when I press the mute button on headset, it turns the Mic feedback on/off and mutes/unmutes the microphone at the same time, which is fine I suppose. It's just long winded and annoying hearing the voice say both things instead of just mic off/mic on.

     

    ***** THIS ***** is the proper method for fixing the MIC OFF on connect message, while adjusting the MIC mute/MIC audio levels in iQue DO NOTHING

     

    The last update to iQue DEFINITELY gimped this product.

     

    To confirm everything already stated in this thread:

    The latest update to iQue breaks the functionality of the RGB Void Headset -- most significantly disabling the mic on startup/USB connection & also disabling the MIC MUTE/UNMUTE button to get the mic powered on again.

     

    Shame on Corsair for rolling out updates that break perfectly working products.

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