I am overly frustrated... as you can probably tell I am a #corsairfreak as my whole setup is supporting their childrens college funds!
My headset has been having the "crackling" when on wireless for a few weeks (I purchased the headset about a month ago now). The crackling was annoying, I had figured it was the battery getting low, so I would just switch over to the USB connection and let it charge, this seemed to work for a bit.
Now as of this last week, the wireless doesn't work at all. The dongle has been flashing red. I can sometimes get it to connect with a full system reboot, but then that is not foolproof solution either. I have uninstalled iCUE, removed the headset drivers and reinstalled. It seems to be ok for a few hours/day then problem persists again.
I work from home currently and have to take work calls, using my headset (aside from my gaming purposes) and this is becoming very annoying that a $200 headset would have such issues. I didn't pay for a WIRED headset on purpose!
CORSAIR you NEED to fix this or respond to this forum post to at least acknowledge this widespread issue!
Corsair Virtuoso RGB dongle non stop flashing red after the laster ICUE Update .95
in iCUE Software
Posted
I am overly frustrated... as you can probably tell I am a #corsairfreak as my whole setup is supporting their childrens college funds!
My headset has been having the "crackling" when on wireless for a few weeks (I purchased the headset about a month ago now). The crackling was annoying, I had figured it was the battery getting low, so I would just switch over to the USB connection and let it charge, this seemed to work for a bit.
Now as of this last week, the wireless doesn't work at all. The dongle has been flashing red. I can sometimes get it to connect with a full system reboot, but then that is not foolproof solution either. I have uninstalled iCUE, removed the headset drivers and reinstalled. It seems to be ok for a few hours/day then problem persists again.
I work from home currently and have to take work calls, using my headset (aside from my gaming purposes) and this is becoming very annoying that a $200 headset would have such issues. I didn't pay for a WIRED headset on purpose!
CORSAIR you NEED to fix this or respond to this forum post to at least acknowledge this widespread issue!
I filed a ticket for this