[K63 Wireless not charging.]

Thanks for the reply! Yep, have swapped different USB 3.0 ports and using the supplied original manufacturer cable.

[K63 Wireless not charging.]

Hi,

 

I have a brand new K63 wireless a few days ago, and have had it plugged into a USB3.0 port on my PC for 2-3 days, however it still says the battery is charging.

 

When I disconnect the USB cable and connect it via the wireless receiver the status light goes red and says the battery is low.

 

I have the latest version of iCue and the latest firmware for the keyboard also (v3.07)

 

Is there something I can try, or is it possible I have a faulty keyboard?

 

Edit: forgot to mention that all power saving settings are off, including USB power settings etc.

 

Thanks.