[PSA: VOID Wireless in Bootloader Mode and How to Recover it]

So I try this fix and nothing happens. Get the yellow exclamation mark saying not connected for my headset. Hit gear icon to update firmware "force update" and sits at 0% forever. If I unplug dongle I get the "demo" option where I can actually see my headset is charged at 45%. Plug it back in and exclamation comes back telling me headset not connected. Rinse. Repeat. Nada. Would be easier if you could just post a link to manually download the firmware. This bootloader thing obviously been an issue since 2015 since the original posted dated from then.

 

Ok I just had my headset go into bootloader mode and had the same problem. I was also getting the same results as the guys above me. I would follow the instructions posted and go to fimware up date and try to update my headset and it would just sit there and do nothing.

 

I saw an earlier post saying when they are in bootloader mode they are actually on.

 

So what I did was unplugged them and let them sit for 2 days letting them die completely.

 

Then came back here and followed the steps and it worked just fine...

What I did

1. Open Cue

2. Go to settings

3. Update firmware

4. When it asks to plug them in this is the first time I plugged them in! From letting them sit for 2 days.

5. The fireware actually went through and I got them back up and running.

 

So I am thinking the key is to let the battery go to 0%