[iCue 3.31.81 "Bring to foreground" slow/not working]

Hey y'all. Been a hot minute. I'd like to update that I tried installing a previous version posted (3.30.97) which did not solve my problem. I've been procrastinating doing a fresh Windows install, but it appears that will fix the issue. I'll post another update once I do that...probably in another couple of months haha

[iCue 3.31.81 "Bring to foreground" slow/not working]

Hello,

 

Lately I have been having issues getting iCue to bring up the dashboard. In the past I have been able to right-click the iCue icon in my system tray and click "Bring to foreground" and the interface opens right up. Recently however, this process has been painstakingly slow. It takes several minutes to display the dashboard. Additionally, once it does open up, switching to the "Settings" tab takes another several minutes making it difficult to install updates to the software itself or device firmware. I have tried uninstalling/re-installing (removing profiles as well) to no avail. I saw in a thread from a couple years ago that the issue resulted from custom scaling or something. The post wasn't detailed enough for me to discern which specific settings were the culprit and how they fixed it. If anyone has any advice on how to mitigate this issue, I would greatly appreciate it!

 

EDIT: This started before I updated to 3.31.81. I am not sure exactly when this started to become an issue...could it have been when I updated Windows to version 2004? I haven't added or changed any devices that the program controls (no new mouse, keyboard, fans, etc.).