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RobertZ71

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Posts posted by RobertZ71

  1. To follow up installing the older version of CUE (2.23.40) worked just fine. It's a bug with CUE I guess with some version of the other drivers on my system or that's just a guess.

     

    If someone at Corsair would like some hardware or driver information to debug/qa I'm happy to help.

     

    thanks,

     

    Robert

  2. So not sure how much help this will be but I just ran into this same issue. I've had the headset for the better part of a year and I know it works fine.

     

    I own two PCs. One a older first gen i7 that was running windows 7 and a new Sager laptop running Windows 10. On both machines the headset was working perfectly.

     

    So I over the last few days I upgrade my W7 box to Win10. Start installing drivers and such and then the various software I use day to day. Anyway I go grab the CUe software and wham static. So I start testing.

     

    Plug the headset into the laptop it works fine. It's running CUE 2.23.40.

     

    Desktop was running CUE 3.4.95.

     

    So I go to uninstall CUE thinking I'll downgrade. Soon as it's uninstalled headset starts working normally. I think we have some kind of driver conflict with Windows 10 and CUE. This all worked fine with Windows 7 using the exact same hardware.

     

    I'm fixing to install 2.23.40 and see what happens. I'll also see if I can't pull out the windows drivers for the headset. Could also be the realtek driver I guess. I'll look into that as well.

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