Corsair Sabre RGB PRO, not working out of the box

[oPhrog]

Hello,

As I said in the title I bought a Corsair Sabre RGB PRO mouse, and i cannot seem to get it working
My problem: Mouse is not lightning up when connected, and doesn't function, appears as Unknown USB Device (Device Descriptor Request Failed) on Device Manager with the message:

Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.

Steps I have taken so far:
Updated all my USB Hub Drivers - No result
Restarted the computer countless times - No Result
Reseated the mouse in multiple USB slots on the motherboard / usb hub/ fron IO - No Result
"Restarted" the mouse using the booklet in the packaging (held down rmb and lmb while plugging it in) - led's flashed red a few times, and did not fix anything
Attempted to change the firmware on the mouse using a previous guide, but was not able to access the firmware files
Changed my Computer's Power Settings, to disable the USB selective suspend setting - no result
Fully uninstalled the Corsair iCue app - no result

I have not yet had the chance to test the mouse on a separate computer, but once I am able to, I will post an update.
 

[oPhrog]

On 5/23/2023 at 3:00 PM, oPhrog said:

Hello,

As I said in the title I bought a Corsair Sabre RGB PRO mouse, and i cannot seem to get it working
My problem: Mouse is not lightning up when connected, and doesn't function, appears as Unknown USB Device (Device Descriptor Request Failed) on Device Manager with the message:

Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.

Steps I have taken so far:
Updated all my USB Hub Drivers - No result
Restarted the computer countless times - No Result
Reseated the mouse in multiple USB slots on the motherboard / usb hub/ fron IO - No Result
"Restarted" the mouse using the booklet in the packaging (held down rmb and lmb while plugging it in) - led's flashed red a few times, and did not fix anything
Attempted to change the firmware on the mouse using a previous guide, but was not able to access the firmware files
Changed my Computer's Power Settings, to disable the USB selective suspend setting - no result
Fully uninstalled the Corsair iCue app - no result

I have not yet had the chance to test the mouse on a separate computer, but once I am able to, I will post an update.
 

I was able to try on two other computers:
Both mine, and my Girlfriend's computers had the same exact issues, both of those laptops have never had corsair icue downloaded