Gypsy.Lady Posted March 30, 2018 Share Posted March 30, 2018 For some reason, I can not log into Corsair Customer Support or Technical Support. I have tried IE and Chrome and ensured that I have cookies enabled...but I keep getting an error. Regardless, I need to acquire a replacement for the battery in the VoyagerAir. It is a Southtop Lithium Polymer Battery PL867578 3.7V 6200mAh 22.94Wh MH29329. I have tried Google searches but nothing comes up. Does anyone know where I can purchase one? Does Corsair have replacement parts for sale? Link to comment Share on other sites More sharing options...
jadinolf Posted April 13, 2018 Share Posted April 13, 2018 Anything here? http://www.battery-energy.net/product_511811/Southtop-lithium-polymer-battery-3-7v-6200mah-PL867578.html Link to comment Share on other sites More sharing options...
Josh_Fraser17 Posted December 28, 2018 Share Posted December 28, 2018 Did you manage to find anything?! My battery has ballooned as well :( Link to comment Share on other sites More sharing options...
Rockon Posted April 14, 2019 Share Posted April 14, 2019 Same - anyone know where to get this or an alternate. Thx Link to comment Share on other sites More sharing options...
silviu Posted April 27, 2019 Share Posted April 27, 2019 Hello, I have the same problem (battery ballooned after 4 years from purchase), please advise what battery I need and from what source I can purchase it. Thank you. Link to comment Share on other sites More sharing options...
Rockon Posted July 15, 2019 Share Posted July 15, 2019 Did anyone ever find an option for this battery replacement? thx Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Kevin Posted July 17, 2019 Corsair Employee Share Posted July 17, 2019 I'll try to get some information on this and share it here. Sorry for the delay, everyone. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Kevin Posted July 30, 2019 Corsair Employee Share Posted July 30, 2019 Since the unit isn't necessarily user replaceable, I would strongly advise having a professional open the unit and change the battery out. According to one of our Tech Support guys, Jamey, it's very similar to changing out an iPhone battery. I've been unsuccessful in finding an exact replacement. Since the product is end-of-life, I would just suggest finding a battery that has the same output specs and dimensions that will fit within the housing. The dimensions need to allow for some level of expansion as the battery ages, which is just an attribute of LiPo batteries in general. Here are the most important things to look for: - Polarity of wires on the plug (make sure there are three wires also) - Dimensions - Voltage (3.7V) Capacity will only dictate the amount of time between charges, so anything around the original 6200mAh will suffice. Again, I can't stress enough to have a professional perform the replacement. Link to comment Share on other sites More sharing options...
RG33K Posted May 22, 2020 Share Posted May 22, 2020 VoyagerAir can operate without battery, just plugged to converter?? thanks in advance for reply Link to comment Share on other sites More sharing options...
joed Posted October 16, 2020 Share Posted October 16, 2020 VoyagerAir can operate without battery, just plugged to converter?? thanks in advance for reply I was wondering the same, I guess you could just unplug the battery and try it. Was going to try a replacement rechargeable battery with a 3 wire plug, I hope the wiring and plug connector is universal. If anyone has done either of these please post back here. It's a shame to discard a good working HDD just due to poor battery quality. I believe replacements should be made available by Voyager at a discount to customers suffering with this unnecessary problem. Thank you. Link to comment Share on other sites More sharing options...
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