jft1768

Hi, I have two iCue Commander Pro's in my Corsair 1000D. The first is running 5 Corsair ML140 Pro fans (3 on the radiator on the top of the rig, and two at the back of the case. This Commander Pro is plugged into a USB port on the motherboard (Gigabyte Z390 AORUS Master), and the SATA power connector is plugged into the chain that powers two of my SSDs. The second commander pro runs 6 Corsair ML120 Pro fans on the radiator on the front of the case, and is plugged into the USB port on the first Commander Pro, and the SATA power connector is plugged into the chain that powers the other two of my SSDs. The second commander pro was working fine at first, but now none of those fans are running or lighting. I've moved the USB connector to the other USB port on the 1st Commander Pro with no change. I tried plugging Commander Pro #2 directly into the motherboard, and that got the fans to light up in just white color, but no spinning of the fans. I have also tried plugging the SATA power cable into other SATA chains, and even installed one SATA chain all by itself, all with no change. Any ideas on how to fix this? Thanks!

This is what I see in the iCue software:

I have one Commander Pro hooked into a USB connector on my motherboard. This Commander Pro has one Corsair RGB Fan Hub installed on it in the LED 1 Port. It also has the cable from the front panel of the Corsair 1000D case plugged into LED 2 port.This Commander Pro and the Hub run 3xCorsair ML 140 Pro RGB fans and 2xCorsair ML 120 Pro RGB fans. These fans run fine and the colors flow as expected. I have a second Commander pro plugged into a USB connector on the 1st Commander Pro. It also has one Corsair RGB Fan Hub installed on it in the LED 1 port of the second Commander Pro. This Commander Pro and it's Hub run 6xCorsair ML 120 Pro RGB fans. However, these fans do not turn, and there is no color turning on either. my iCue software is version 3.21.88. The Firmware version for the 1000D Case is 0.9.212. Under the 1000D selection in the home menu of the iCue software , under lighting setup, I have selected: Lighting Channel 1 - ML RGB Series Fans - 5 fans are connected; and Lighting Channel 2 - ML RGB Series Fans - 6 fans are connected. Under the performance tab, only 5 fans are shown, Voltage is: 12V - 11.82; 5V - 4.89; 3.3V - 3.33 I have tried plugging the second commander pro into it's own USB connector on the motherboard. I have tried plugging it into the USB connector that the 1st Commander Pro is in. I have tried different power connectors, including the power slot that the first commander is in. On all of these troubleshooting steps, the 1st Commander Pro keeps working, and the second one never does. I even went so far as to go buy a new Commander Pro thinking that the original second Commander Pro I had may have gotten fried somehow. The brand new second Commander Pro does not function either. I'm at my wits end and need some help. How do I get these front fans to work and light up? :mad: