ivan_f

Awesome! Thank you a lot for keeping me updated! :biggrin:

As you say, nice and not so nice :sigh!: Just posted it in English here: https://forum.corsair.com/v3/showthread.php?p=1039438 I hope it will help...

This was originally posted in German on https://forum.corsair.com/forums/showthread.php?p=1039357, hopefully this can get Corsair's attention here Hi everyone, Another user and I have the same issue with iCUE and our Lenovo Y740 laptops: our devices are detected as US QWERTY when they're not (their layout is German QWERTZ, mine is French AZERTY). For that reason, as soon as we open the software, three keys won't light up and are unavailable (photos attached) We both have created threads on the Lenovo forums and I have contacted the Lenovo support personally numerous times, every time to no avail. Other people have had a similar issue in the past but it was solved after a Corsair employee took their information and seemingly communicated with Lenovo for a fix: https://forum.corsair.com/v3/showthread.php?t=183563 I think we both really hope this can be fixed in the same manner for us as well, as this is a really bothering issue. Thank you in advance for your help! Ivan

Hi! Jumping in on the conversation because I have the same exact problem, same brand and model – Lenovo Legion Y740-17IRHg (Sorry for not being able to write in German) The only difference is that I have a French AZERTY layout, but the same keys are missing when I open iCUE, and no one on Lenovo's side has been able to help so far. Same as Bobbelz, I've set Windows to the right language and keyboard layout, and iCUE to the right language – that doesn't make a difference. There's no settings in my device profile in iCUE that can be changed. I think the problem for both of us is that iCUE detects our device as US QWERTY when it isn't. I'm actually glad someone else is having this issue, so hopefully this can get more attention. I hope we can fix this for both of us! (Photos attached)