weiz

Just bought this yesterday and was working fine all last night. At some point I think I updated the firmware and everything seemed fine afterwards. Today after work I turn on the comp and it isn't turning on at all. I tried holding mute for 20 seconds in case that helped, but no luck. However, in the Bluetooth & other devices section in Windows, when I plug it in it tells me it finds a 'Avnera AV6302' devices... and as well goes away after unplugging the usb cable from the headset. The receiver when unplugged and replugged in shows up as an Unknown devices (Device Descriptor Request Failed). I hope that's enough info to go on, so any tips would be greatly appreciated. I can'y imagine something failing like this so fast, and by the looks of it to so many people. I've tried just about every combo I could as far as having the receiver plugged in or not, charging cable in or not, multiple USB ports, and the 20 second hold of the mute button at just about every step. Any other tips would be appreciated, but if this is already dead and I have to take it back, I'm most certainly never buying another Corsair product again other than maybe RAM, which so far seems to be something they can deal with. UPDATE: I am seeing the USB Dongle receiver now properly after uninstalling the device+drivers and rebooting. It keeps blinking, looking for the headset... which is still not giving me any indicator lights or output of any kind. UPDATE 2: WORKING!!! I went ahead and uninstalled the icue software and rebooted. At that point it still wasn't showing up and still saying I had the 'Avnera AV6302' installed. I opened ICue and went ahead with the firmware update, even tho it said it was already at the current version. During this process windows told me it was setting up that Anvera device, but towards the end of the update it said it was now setting up the void pro. After that, it started working again. Hope that helps anyone having an issue if the other methods didnt work. I'm just hoping this doesn't turn into something that needs to be done often and was just a fluke.