YerMaw2020

I would check the height of your chair against the specs measurements. My chair sits lower because the gas lift sits lower than it should. Apparently there was a redesign to make the chair sit lower but they didn’t change the specs. As my gas lift is mm from the floor I’ve asked for a new one/original but it’s apparently out of stock.

How did you get on. Also anyone who got new parts got any pics. 🤔

Anyone got an update on how/or if this is being rectified?.

Hi guys I got my chair in November and have the same problem. I currently use it on wooden flooring but due to rewiring work we need to uplift all the wooden flooring so the wife has decided it’s time for carpets except high traffic area’s. Now unfortunately my chair will not be able to move with the choice of carpet she has chosen. I also have the problem when the chair is at its lowest it catches the base.