This solution was not a permanent fix so decided to contact Corsair tech support. Here is their response. So far so good.
Please follow these steps:
- Uninstall the Corsair Link software and the Corsair Link Dongle REVOUninstaller or IOBit Uninstaller
-Go to file explorer, in the "Organize" pull down menu, open "Folder and search options", go to the "View" tab, and enable "Show hidden files, folder and drives
- Delete the following directory: C:\Users\"System name"\AppData\Roaming\Corsair
- *OPTIONAL run a registry cleaning software such as CCleaner
- Restart your system
- Install the Corsair Link software linked below
http://downloads.corsair.com/download?item=Files/Corsair-Link/Corsair-LINK-Installer-v4.7.0.77.zip