You can go into the iCUE software. Click on tab for the headphones, then on the devices tab, double click where it says "VIRTUOSO SE (1)xxxxxxxxx" that will allow you to rename the headset. I have had this issue happen to me. I dont know why they cant figure this out in the software. Its a bug. It was adding a (1) everytime I would turn my headset on. Very annoying.