I recently did a new build with a Corsair 500D Mid Tower Case. The case is amazing but I can't seem to figure out why 1 of the 2 USB ports on the front I/O panel does not work at all.
I'm using an ASUS Z390-E motherboard and I've already tried updating the bios as well as windows 10 update. The power buttons, USB C connection and the HD audio connections seem to work just fine. The most strange thing is that only 1 of the 2 USB ports work even though they both connect to the motherboard on the same connection.
Anything else I can try to fix this, or is it more likely a faulty I/O panel? And if it's faulty, is there any way I can replace it under warranty without tearing down my whole build for the RMA process?
Full specs are in my profile.
