Hi,
I had 32g of matched ram X2 16gb in my Ryzen build. Everything running smoothly.
I had to RMA 2x 16g and they returned me a different version. The old ram all used Hynix-MFR chip's and the new is some sort of budget B-die.
The ram will not play nice with each other, I've been told by support that they don't guarantee what Ram they send back.
Am I right in thinking this isn't acceptable? When I bought the Ram originally I made sure it was compatible with each other and my board. Now I have 16g of ram sitting on my desk unable to be used for the purpose I bought it for.
Hopefully Corsair can reach out and sort this out, I don't mind returning my old ram or the new RMA for some hynix chip's, I know it sounds mad but I'd rather have Hynix-MFR instead of B-die i this situation...
Other than this problem the support was good (up until now)