SaLaDiN666

My keyboard had stopped freezing before the firmware update I applied a few minutes ago. I have 2 months to return the keyboard, so decided to test it. The keyboard froze on 10th, 11th, 12th, and 13th December. At least once per day. Then it was magically ok since the 14th of December. I updated to the latest firmware 5 minutes ago. So hard to tell. No sw, hw or configuration changes on my pc so.

I got a new K100 after RMAing the old revision of K100 because the wheel had broken and the shop refunded me. And guess what, I had a keyboard for 4 days and since I installed iCue, it keeps freezing. First 2 days, no freezing because there was an issue with your site and the iCue installer refused to download the package and was giving me no connection error. The keyboard arrived with the factory-installed latest firmware, 1.14.58. The fact, that you keep selling the faulty product is hilarious and this is the last thing I bought from you. It has been a year, no solution and you just keep playing a dead bug. I was wondering why there is such a shortage of the k100s suddenly in my region also on Amazon, so you are probably silently discontinuing it due to the flaw. Thanks for nothing. 230 E keyboard and freezing every day. And that is the reason behind your falling revenue. All your products are like that, having fundamental issues. I checked Amazon reviews and people are having the same issue with K95XT and K100 Air. Are you serious? Do you even test the updates? Thank you for saving me money, I will buy a cheap keyboard, cba with this "gaming" nonsense anymore. Doesn't work half of the time.

The keyboard works fine on all the ports, haven't really experienced any issue with it so far except this one. Gotta reinstall anyway cos ordered an m2 ssd and will put the OS on it. One more thing which comes to my mind which could possibly be the culprit is that I changed a few mobos in the past till I found one I was satisfied with so that should narrow it and if nothing changes, will just RMA the keyboard.

Thank you for helping me and testing it. I decided to look into it a bit more and the results are: Keyboard connected through: 2x 3.0 usb ports - the issue persists. 2x 3.1 usb Gen 1 ports - the issue persists. 2x 3.1 usb Gen 2 ports - the issue persists. 2x 2.0 usb ports - the issue persists. I managed to make it work if the keyboard connector was connected into 3.0/3.1 gen 1/2 usb port and the usb hub connector into 2.0 usb port. In this case, the usb 3.0 flashdrive worked fine, copied a few GBs without getting any error. USB 2.0 flashdrive also works without an issue if plugged into the keyboard hub regardless of ports used. I don't get any error either if I plug in the usb 3.0 drives directly into my pc - the rear and front panel, any ports . So there is something wrong with the keyboard because you do not experience the issue. So pretty much the usb keyboard hub doesn't work with usb 3.0 flash drives if the usb hub is plugged in 3.0/3.1 gen1/2 ports. I will reinstall the OS just in case if that doesn't help, will RMA the keyboard.

So I have discovered that the K95 has a serious issue with USB 3.0 flashdrives plugged into its USB 2.0 pass-through. Now I wonder, if my piece is flawed or it is a widely spread issue which is not well known, documented. In either case, RMA incoming. So the keyboard is connected through two 3.0 USB ports on the rear motherboard panel. Both connectors are plugged in - the keyboard one, the usb pass-through one. So what exactly is my issue? If I plug in a USB 3.0 flashdrive into the keyboard usb 2.0 pass-through, Windows does recognize it as usual. The issue appears when I try to copy, write anything on the drive. After 1 or 2 seconds of writing it disappears, gets disconnected. The Windows no longer sees it, plays the sound as I would unplug it. Then I get an error that the drive no longer exists and files can not be copied there. I have to unplug and plug in the drive in order to be recognized by Windows again. After a few seconds I get a message that there may be something wrong with the drive and I should repair it. I repair it, try to write something on the drive, it gets disconnected again and so on. I have 2 different usb 3.0 flashdrives, I bought a new one yesterday because at first I thought the drive was faulty. It isn't. They aren't. I do not experience the issue if I plug in the drives into my mobo/front panels usb ports. I do not experience the issue if I plug in my old USB 2.0 flash drive into the keyboard usb 2.0 passthrough, can copy/write files on it without any problem. Connected the keyboard using two USB 2.0 ports, the issue persists. Using latest iCUE 3.21.88, latest fw 3.21.28. The issue was also present on older firmware. Anyone experienced this?