mmfish Posted January 11, 2019 Share Posted January 11, 2019 Five months later four motherboards two power supplies three different CPUs have I found the problem with my first and only computer build. Last night on phone with MSI technician regarding my second MEG Z390 ace motherboard did he uncover one of the case inputs produced IDE detect error code preventing booting. I started a support ticket with Corsair to replace the case. How frustrating is that? Motherboards today are very sensitive and specific with requirements for booting. Fortunately the codes that are shown on motherboards help determine what cause may be. Link to comment Share on other sites More sharing options...
mmfish Posted January 20, 2019 Author Share Posted January 20, 2019 I decided and ordered a new case. Corsair support wanted me to video system built out of case and in case to see error, then ship back at my own cost. If they cannot duplicate error shipped back to me at my own cost. No risk for Corsair. That"s how Corsair support rolls. Link to comment Share on other sites More sharing options...
jrcobb1994 Posted January 21, 2019 Share Posted January 21, 2019 Why send the whole case back instead of just the front I/O Link to comment Share on other sites More sharing options...
jrcobb1994 Posted January 21, 2019 Share Posted January 21, 2019 Or buy just the I/O on the Corsair site Link to comment Share on other sites More sharing options...
mmfish Posted January 22, 2019 Author Share Posted January 22, 2019 After I get a working computer up and running, I'll explore rebuild my first case. I have two motherboards because of all the exchange replacement issues. Link to comment Share on other sites More sharing options...
mmfish Posted January 28, 2019 Author Share Posted January 28, 2019 New case 1st time in months computer booting on, yeah. Link to comment Share on other sites More sharing options...
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