Hi,
I bought and am using the H150i RGB PRO XT CPU cooler a long time ago. It has had an update since the day I got it and I've never had any success. I ignored it and kept it waiting for 1 year, but now I want to solve the problem. I have tried countless times in the intervening time, but the result has always been negative.
iCUE Version: 4.21.173 H150i Version: 1.01.31 Update version seen for H150i: 1.1.32
Screenshot:
When I start the update I get the following error and the connection to the H150i is lost and the lights are off. I have to end iCUE and turn it back on. Sometimes the lights don't turn off but I still can't control it.
Error Message:
What I've done:
I tried it on Windows 10 and Windows 11, I formatted a few times and the first program I installed was iCUE, but there was no update.
I'm not using Asus Aura, MSI Mystic or Gigabyte RGB Fusion. I used to use Asus Aura before.
I tried the USB cable in different connections. I even tried it on Corsair Commander Pro.