Hello,
10/15/18 I noticed iCUE, upon awake from sleep does not wake up all the devices with their settings. This is evident with LEDs still displaying sleep configuration. Appears version 3.7.99 is currently running. It was running perfectly before this. Not certain when 3.7.99 got loaded but attached service log has 3.7.0.20 on 10/15/18.
Below is iCUE crash reports of which the first coincides with the reports date and time of waking up. Upon opening/running iCUE, all is well. I noted corsair service and iCUE are different revs.
Hopes this helps with your investigation.
Richman
Source
iCUE
Summary
Stopped working
Date
10/16/2018 8:11 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iCUE.exe
Application Version: 3.7.99.0
Application Timestamp: 5b895270
Fault Module Name: iCUE.exe
Fault Module Version: 3.7.99.0
Fault Module Timestamp: 5b895270
Exception Code: c0000005
Exception Offset: 0075c24a
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 9cbb
Additional Information 4: 9cbb96fd98ad2db237e9e850ca5d0351
Extra information about the problem
Bucket ID: 2c63565cf34d18dcd805a636ccccf4df (1730972386088252639)
Source
iCUE
Summary
Stopped working
Date
10/15/2018 11:32 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe
Problem signature
Problem Event Name: BEX
Application Name: iCUE.exe
Application Version: 3.7.99.0
Application Timestamp: 5b895270
Fault Module Name: ucrtbase.dll
Fault Module Version: 10.0.17134.319
Fault Module Timestamp: c1f0557a
Exception Offset: 000a24cb
Exception Code: c0000409
Exception Data: 00000007
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 1033
Additional Information 1: ca86
Additional Information 2: ca8651aac1ad82964aa29a1233198248
Additional Information 3: 7b49
Additional Information 4: 7b49c5229fb785dde5d34aa5a25db089
Extra information about the problem
Bucket ID: fd1ccb4816b4c03800553a2f0369e8db (1176910851222399195)
Source
Corsair.Service
Summary
Stopped working
Date
10/15/2018 6:15 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\Corsair.Service.exe
Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: Corsair.Service.exe
Problem Signature 02: 3.7.0.22
Problem Signature 03: 5b86786d
Problem Signature 04: System.Management
Problem Signature 05: 4.7.3056.0
Problem Signature 06: 5a8e5a11
Problem Signature 07: 8a
Problem Signature 08: 51
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 9cbb
Additional Information 4: 9cbb96fd98ad2db237e9e850ca5d0351
Extra information about the problem
Bucket ID: e49489ab0e5b3b8b848aed265e00bcdb (1480256176586276059) Service_Error.log