Hi I just got a HS60 headset for Christmas, and after plugging it in I cant get sound out of the right headphone. I did get it to work a couple of times, only to go silent again. The problem is on multiple computers and my phone, so I dont think its a problem with my PC. I tried directly connecting it to the audio port and through the provided usb dongle. I have iCue downloaded but turning surround sound on/off does nothing, and that seems to be the only option available. Any ideas on what it could be?