I have been using CORSAIR iCUE v4.33.138 with iCUE Murals however, I attempted to upgrade to CORSAIR iCUE v5.12.97 with iCUE Murals and now have a major problem. The updated version attempted to delete the older version, but is stuck reading "a newer version is already installed" but cannot continue with the installation. I have checked within my system for any version of iCUE, yet there is none installed. Upon searching and troubleshooting, I have a file that does NOT want to be deleted and is left behind. No matter what I try, the file does NOT delete. Therefore, I cannot reinstall iCUE. I tried ver. 4 again, and nothing. I deleted everything closely related to iCUE, and still nothing. A folder named Corsair is still showing, and inside this folder is the following: Corsair > Corsair iCUE5 Software > imports > QtQuick > Controls & Controls2 subfolders > Private and Styles subfolders > The file or directory is corrupted and unreadable.
This is my dilemma and have no solution[s] to fix this problem. Can someone from Corsair help me with this? My entire ecosystem is Corsair [fans, memory, mouse pad, radiator, power supply, etc.] but cannot control anything. Some help would be greatly appreciated!