Clink 4.0 Doesnt Detect AX1500i

Hi there i was using V3 of Corsair link without issues and everything was reporting as it should. After updating to the V4 i cant see my PSU, a AX1500i, at all.

I tried every combination of the drivers old and new or a mix of them. Even the DOngle of the PSU will not get installed when it was removed from V3, but the Cooling drivers for the H100i are installed even they report as v3.5 and not as i have see on the forums where they say they have a v3.6 of the drivers.

Here some Screenshots of the system and even from SIV. they may help get a solution to this.

Thanks

added a SS with V3 on same system after V4 where the Ax1500i is detected.

Cooling drivers for the H100i are installed even they report as v3.5 and not as i have see on the forums where they say they have a v3.6 of the drivers.

 

You have a H100iGTX which is very different to a H100i in terms of the firmware so please try to remember to specify H100iGTX in your posts.

Looking at [Link Devices] I can see both the AX1500i + H100iGTX USB Device Drivers are installed correctly. [Link Status] confirms the H100iGTX is working correctly, SIV does not support Corsair Link™ USB Dongle (1C02) connected AX1500i PSUs which is why SIV does not report it.

I expect if you use AIDA64 or HWiNFO they will report your AX1500i which will confirm there is a bug in CL 4.2.0.162 that Corsir need to fix and there is nothing more you can do.

The 3.5 drivers are fine for your H100iGTX and the 3.6 are only needed for the H80iV2, H100iV2 and H115i. They have the same driver images but have a few extra lines in hydros7289.inf for the new coolers. I suspect you could use Device Manager to update the Corsair Hydro Series 7289 USB Device driver. What Corsair drivers does dism /online /get-drivers /format:table report? I have as below.

hydros7289.inf should be updated to support the Corsair Link™ USB Dongles so only one driver is needed. Both siusbxp.inf and hydros7289.inf specify the same SIUSBXP service, so having both is silly.

BTW your screen shots have a huge amount of white nothingness in them. To take them press Alt/PrtSc, which only copies to panel to the clipboard, then paste that into paint or similar making sure there no white area. I needed to remove the vast white area to post the above which was a PITA.

You have a H100iGTX which is very different to a H100i in terms of the firmware so please try to remember to specify H100iGTX in your posts.

 

Looking at [Link Devices] I can see both the AX1500i + H100iGTX USB Device Drivers are installed correctly. [Link Status] confirms the H100iGTX is working correctly, SIV does not support Corsair Link™ USB Dongle (1C02) connected AX1500i PSUs which is why SIV does not report it.

 

I expect if you use AIDA64 or HWiNFO they will report your AX1500i which will confirm there is a bug in CL 4.2.0.162 that Corsair need to fix and there is nothing more you can do.

 

The 3.5 drivers are fine for your H100iGTX and the 3.6 are only needed for the H80iV2, H100iV2 and H115i. They have the same driver images but have a few extra lines in hydros7289.inf for the new coolers. I suspect you could use Device Manager to update the Corsair Hydro Series 7289 USB Device driver. What Corsair drivers does dism /online /get-drivers /format:table report? I have as below.

 

 

 

BTW your screen shots have a huge amount of white nothingness in them. To take them press Alt/PrtSc, which only copies to panel to the clipboard, then paste that into paint or similar making sure there no white area. I needed to remove the vast white area to post the above which was a PITA.

Thanks for the Info about the PSU, i reverted to v3 corsair link.I am waiting for the usb hub to try out if it will change something.

Sorry about the white forgot that, my fault i croped the areas i needed and forgot to change the area on paint so it had the huge white backround when i did paste the crop :P

I am waiting for the usb hub to try out if it will change something.

The NZXT IU01 will not help. The only way I expect CL 4.2.0.162 will report your AX1500i is if you connect it via a CL Mini which is what I do.

I have just checked what happens with CL4 if I connect my AX760i via it's Corsair Link™ USB Dongle (1C00) and that gets reported! The AX1500i is a Corsair Link™ USB Dongle (1C02) which has a different PID. I would bet several beers there is a test for PID 1C02 missing from CL4.

The code in SIV that decides what to display on [Link Devices] is as below and CL4 must have the test for VID_1B1C&PID_1C02 missing and maybe the VID_1B1C&PID_1C01 one.

  else                                                              //
 if( ( tcsnieql( dip, TEXT(    "\\VID_1B1C&PID_1C00" ), 18 ) ) ||  // Corsair Link™ USB Dongle (1C00) - AX760i -> AX12000i
     ( tcsnieql( dip, TEXT(    "\\VID_1B1C&PID_1C01" ), 18 ) ) ||  // Corsair Link™ USB Dongle (1C01)
     ( tcsnieql( dip, TEXT(    "\\VID_1B1C&PID_1C02" ), 18 ) ) )   // Corsair Link™ USB Dongle (1C02) - AX1500i
   xfer = mode & MODE_<RAY> ? aio_xfer_axi : aio_xfer_unk;         //
 else                                                              //

I suspect if you connected your AX1500i via a Corsair Link™ USB Dongle (1C00) CL4 will report it, I suggest you ask https://corsair.secure.force.com/home/home.jsp to send you one :eek:

i guess it is time to get the corsair mini out of the closet. i was using one when i had my p68 system now with Rampage V it was unnecessary, more cables to hide :P

Thanks for your time and the help again.

now with Rampage V it was unnecessary

Having a CLCC is handy :biggrin:. I had not noticed you have an ASUS Rampage V Extreme. Out of interest do you get the same issues as http://forum.corsair.com/forums/showthread.php?p=805421 with CL4? I suspect EC reporting is still missing, but...

Before you run SIV with CL4 active see http://forum.corsair.com/forums/showthread.php?p=833862.

BTW Your English is fine and you have no need for the P.S. Sorry about my bad english.. I find your posts easier to understand than those of some native English (American ;):) speakers.

Having a CLCC is handy :biggrin:. I had not noticed you have an ASUS Rampage V Extreme. Out of interest do you get the same issues as http://forum.corsair.com/forums/showthread.php?p=805421 with CL4? I suspect EC reporting is still missing, but...

 

Before you run SIV with CL4 active see http://forum.corsair.com/forums/showthread.php?p=833862.

 

BTW Your English is fine and you have no need for the P.S. Sorry about my bad english.. I find your posts easier to understand than those of some native English (American ;):) speakers.

they are all on CL3 or ?

Yes i had always the same issue but having double readings on the fans with different name was not a huge problem. on the Attachment you can see them all.

My Fan layout is 2 front that are on FAN2 and 2OPT the 1 at bottom is on the Fan 1 the Back Fan is on FAN3 the H100i GTX is on the FAN CPU.

on CL4 i have 7 Fan reported even i use 5.

As for the English i dont mind few times i write from my mobile and there i cant see what i had wrote before so i do mismatch sentences or i do the sentences as are in my native language and they dont make any sense in English :P

on CL4 i have 7 Fan reported even i use 5.

Thank you for checking. I have to wonder if it's even worth reporting issues as Corsair never seem to fix them:brick:.