Brightness Dark Core RGB Pro

I am not able to change the brightness using iCUE 3.34.161 on a Dark Core RGB Pro under device settings (In iCUE).

 

If I slide the slider it either goes completely off or stays completely on. The slider also goes all the way to the right when it's completely on, or completely to the left when it's completely off. the 50% mark on the slider seems to be the point where it switches from on to off.

 

I was expecting to use the slider and slide it to where I wanted the brightness to be, and leave it like that.

 

Mouse is connected using USB cable, but it also has the same issue when connected wirelessly.

Hi Vanadiel,

 

I haven't personally heard of that issue happening yet with 3.34, so this is potentially a newly discovered bug.

 

We recommend you downgrade temporarily to test if this solves the issue. Please perform a clean install using the 2 links below:

 

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

https://downloads.corsair.com/Files/CUE/iCUESetup_3.33.80_release.msi

 

The second link says "file not found"

Installed the older version, same problem. Also did a reboot after installation just to double check. Same issue with the slider.

 

I am wondering, could it be a conflict with another piece of software that controls the lighting functions of the keyboard (from another manufacturer)?

Edited October 17, 2020 by Vanadiel

Installed the older version, same problem. Also did a reboot after installation just to double check. Same issue with the slider.

 

I am wondering, could it be a conflict with another piece of software that controls the lighting functions of the keyboard (from another manufacturer)?

 

I tried with old versions and with the last to 2021:

- iCUE 3.37.140

- Dark Core RGB (key 1.2.55 / wireless 1.0.82 / version 1.1.164)

 

Is there not a fix yet to decrease the brightness with the slider?

 

Regards!

as a workaround you can add a static color effect on the mouse on top of the list, set it to black and play with the opacity slider to decrease the brightness.

That should get you by while waiting for a fix

Bought a Dark Core SE in Nov 2020 and also have the same issue. Brightness control behaves digital on/off but iCUE software uses a slider control which makes no sense me. I wrote Corsair support about the problem they told me to make a clean install. Maybe just a bot reply. I'm disappointed. Even a clean install of latest iCUE 4.9.350 doesn't fix it.

I searched for this same problem , i don't know where i found the answer BUT UNFORTUNATELY the Dark Core RGB Pro is full bright or off ONLY !!!

Hi, is the brightness slider issue still persist?

Only on/off?

Thank you for your reply and effort.

Brightness slider is a must have for a wireless mouse for better battery life.

I've addressed an approach to controlling mouse brightness in:

https://forum.corsair.com/forums/showthread.php?p=1097777#post1097777

More then one year and Corsair still didnt solve this stupid problem that kills battery life... 

I switched from Logitech becasue I thougt that overall quality (soft + hardware) is better on Corsair side. And it's not. Lot of stupid errors, unsolved bugs.. Im getting tired of these...

 

Edited October 20, 2022 by KMBakPL

One way to work around this is to either: a) turn down the color values on effects to reduce brightness; or b) create a shade.  To do this, add a static black (0,0,0) layer on top of the preferred lighting effect.  Then use the opacity slide for the static black to let some of the underlying light pass through.  This creates a 1-100 brightness slider more precise than a 3 position setting.  

Hello, you all dont know me. But i'm from the future, the year 2023. I just came to tell yall that corsair STILL HASNT fixed this problem. Just bought my mouse recently and started using it wirelessly and wanted to adjust the brightness to preserve battery obvi. Well shocker, the slider only goes from 0% to 100%. This is insane.