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Old 07-14-2019, 07:41 PM
Swift_wraith Swift_wraith is offline
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Join Date: Jul 2019
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POST ID # = 1011263
Swift_wraith Reputation: 10
Sad Extremely poor support dept

Am receiving absolutely no support on my Rma request #2000451693

One of my memory modules has died so over a month ago I contacted support. It took them 2 weeks to respond with a vertabim reply of "please send receipts". In my original message I stated I do not have receipts as the modules are over 4 years old. Since then I am still awaiting a reply. Hence I've had to come on here to try and get a resolution. Corsair used to be renowned for their amazing support (one of the main reasons I bought the ram modules along with the lifetime warranty promise) but it looks like that bird has flown the coop a while ago.

Could someone pop into the support department, wipe the cobwebs off the staff in there, wake them up and get them to sort the issue out?
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bad service, ram, support

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