K68 RGB won’t work...

[Mariur]

Hi all!
I bought a K68 RGB two days ago and right off the bat gave me some issues getting it to work but then after trying few things it worked for like an hour or two. Suddenly it froze.. keys weren’t registering but lights were on and device was not found in the Cue software. I again tried a bunch of stuff and somehow got it to work.

Fast forward to today I turned on the pc loaded up a game everything was fine and mid game it froze again lights on and non responsive keys. I tried everything again but this time I had no luck... I then tried forcing firmware update and poof there was an error and since then my keyboard can’t be found on CUE...

Any ideas?

[Corsair Hotpot]

Hmm, that's weird. Does the keyboard go into rainbow mode when it's unresponsive? Also make sure USB selective suspend is off in your Power Plan Settings to see if that helps.

[Deniz]

i also have somewhat the same issue with my brand new k68, have you found a sollution yet?