louis54000 Posted March 16, 2013 Share Posted March 16, 2013 Hi! Recently, the second channel of my lighting node stopped working properly. I can't get all the colors I want (can't get red, or green, but I can get blue, purple...) channel 1 is ok. Manual control doesn't help (led strips are ok, they work on the other channel), all 4 pins are still soldered. EDIT : In fact, I can't change the amount of blue. So when I turn everything off, it stays blue, when I ask for only red, It's pink... I don't really wan't to RMA it because I live in france and USA is kinda far away and I don't want to pay 2X $20 for shipping... Anyone has any idea how I could fix it? Thanks! Link to comment Share on other sites More sharing options...
Toasted Posted March 17, 2013 Share Posted March 17, 2013 Reflash the lightning node and see if that fixes it. Link to comment Share on other sites More sharing options...
louis54000 Posted March 17, 2013 Author Share Posted March 17, 2013 Reflash the lightning node and see if that fixes it. Thanks for your answer, but how do I do that? in options/devices/update firmare I can't choose lighting node.. (I have the latest Corsair Link software 2.3.4816) Link to comment Share on other sites More sharing options...
Toasted Posted March 18, 2013 Share Posted March 18, 2013 Click the arrow key next to Corsair Commander http://forum.corsair.com/v3/showthread.php?t=112067 Link to comment Share on other sites More sharing options...
louis54000 Posted March 18, 2013 Author Share Posted March 18, 2013 Ok, I did that, but when it puts the device in bootloader mode, channel 1 turn off, but channel to stays blue. Then I have a message saying reset failed, so I unplug/replug the molex connector. Nothing has changed, channel 2 still cannot change the amount of blue. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 18, 2013 Corsair Employee Share Posted March 18, 2013 Please use the link on the left and request an RMA and explain that it is the lighting node that is failing and we can try and replace it. Link to comment Share on other sites More sharing options...
louis54000 Posted March 25, 2013 Author Share Posted March 25, 2013 Now the lighting node doesn't work with buttons anymore... Stuck on blue on both channels, it not even recognized by Corsair Link anymore. The lightning node is also very hot (I can barely touch it!). I opened it to make sure there were no dust or no pin broken. Does this void warranty? (I didn't break anything, just popped the plastic thing). If I RMA it, do I need to pay shipping? Link to comment Share on other sites More sharing options...
Toasted Posted March 27, 2013 Share Posted March 27, 2013 You'll need to pay for shipping for the faulty node to Corsair. Corsair will pay for shipping of the replacement node to you. Link to comment Share on other sites More sharing options...
louis54000 Posted March 29, 2013 Author Share Posted March 29, 2013 Well... $45 for a new one + shipping; about $30 to ship the Corsair Link kit to US (or anywhere else)... I managed to get red by swapping the pins of a cable GRB+ ||||^ ______ (I swapped R and B), now I get red on this strip and blue on the other. So, problem half solved! I didn't really cared about temp change because it was updated every sec, and didn't look smooth. (I managed to make a led strip work with a couple of transistors so it blinks with music (bass and treble) thanks to an arduino and a custom Processing program.) Link to comment Share on other sites More sharing options...
robandcathy Posted March 31, 2013 Share Posted March 31, 2013 You'll need to pay for shipping for the faulty node to Corsair. Corsair will pay for shipping of the replacement node to you. not true corsair sent me a prepaid label to warranty my commander. unless it because its my 4th rma. Link to comment Share on other sites More sharing options...
Toasted Posted April 1, 2013 Share Posted April 1, 2013 They will cover shipping if your unit has been replaced by them before. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 8, 2013 Corsair Employee Share Posted April 8, 2013 Or if its with in 30 days since you purchased the unit I would get the RMA then call our customer service by phone and see if they can help you with the shipping. Link to comment Share on other sites More sharing options...
louis54000 Posted April 8, 2013 Author Share Posted April 8, 2013 Unfortunately, I purchased it in January... So, I guess I'll just have to stick with this one... Too bad it's not available on amazon.fr (free shipping). As I said, I managed to get my colors, but can't switch the LEDs off, which is kinda annoying... Just hope the thing isn't going to blow up or melt in my PC as it's getting very hot :D Link to comment Share on other sites More sharing options...
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