_d0nut Posted December 22, 2019 Share Posted December 22, 2019 (edited) I've installed iCUE, and nothing is detected, even though I have a commander pro. I have 9 LL120s connected to 2 RGB LED Hubs which is connected to a Commander Pro. All sata power, RGB LED Hub etc. are connected. USB cable from Commander Pro is also connected to motherboard I have tried switching USB ports, to no avail. This only occured after I switched out my CPU, motherboard, SSD, and graphics card(recently) Before that, the Commander Pro was detected in iCUE but I could not control 2 of my fans' RGB. I had a profile set up and all fans were showing the correct lighting pattern except 2 fans. These same 2 fans are right now not following the lighting pattern of the other fans. Please help, do I have a faulty RGB LED Hub, or Commander Pro, or LL120 fans? Edited December 22, 2019 by _d0nut Link to comment Share on other sites More sharing options...
_d0nut Posted December 22, 2019 Author Share Posted December 22, 2019 UPDATE: The 2 LL120s that didn't follow the RGB profile now do not have any RGB. Please help :( Link to comment Share on other sites More sharing options...
c-attack Posted December 22, 2019 Share Posted December 22, 2019 This only occured after I switched out my CPU, motherboard, SSD, and graphics card(recently) Only after that...? You've built a new system. Make sure you get all of your motherboard manufacturer's chipset and associated drivers installed. If you can't see the Commander Pro, it is because of the USB connection. That does not have to be a physical problem. You won't have control until you are able to get all your drivers and BIOS settings sorted. Link to comment Share on other sites More sharing options...
_d0nut Posted December 23, 2019 Author Share Posted December 23, 2019 Only after that...? You've built a new system. Make sure you get all of your motherboard manufacturer's chipset and associated drivers installed. If you can't see the Commander Pro, it is because of the USB connection. That does not have to be a physical problem. You won't have control until you are able to get all your drivers and BIOS settings sorted. Still doesn't work, I've installed Chipset, LAN and Audio drivers. Anything else I can do? Link to comment Share on other sites More sharing options...
FrontierTW Posted December 23, 2019 Share Posted December 23, 2019 Let me guess... You are using asus prime X570 pro MOBO or Gigabyte Elite? Link to comment Share on other sites More sharing options...
maguilar3336 Posted April 12, 2020 Share Posted April 12, 2020 Let me guess... You are using asus prime X570 pro MOBO or Gigabyte Elite? Omg yes im using ****ty msi x5760 what is the issu e Link to comment Share on other sites More sharing options...
cH3riOs Posted August 14, 2020 Share Posted August 14, 2020 Hello guys, I am facing the same problem. I have the Gigabyte X570 Aurus ultra. iCue was actually seeing my commander, but after doing the today's update it's just gone -_- Is there a known issue with my motherboard please? And if so, what can I do in my case? Thank you Link to comment Share on other sites More sharing options...
Wiizard Posted February 15, 2021 Share Posted February 15, 2021 Also having this issue. RGB was working fine the other day and now it just won't work at all... Commander Pro doesn't get recognized in iCUE. X570 mobo also... Link to comment Share on other sites More sharing options...
Vegan Posted February 15, 2021 Share Posted February 15, 2021 looks like a bunch of duds Link to comment Share on other sites More sharing options...
Zotty Posted February 16, 2021 Share Posted February 16, 2021 seems these are all related by Platform..... i am also seeing a lot of people on these platforms with similar usb issues over on my discord server. Link to comment Share on other sites More sharing options...
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