The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Systems > CORSAIR ONE

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #46  
Old 03-27-2019, 06:58 AM
Vehemence Vehemence is offline
Registered User
Vehemence's PC Specs
 
Join Date: Mar 2019
Posts: 3
POST ID # = 999166
Vehemence Reputation: 10
Default

Quote:
Originally Posted by Corsair StormShadow View Post
"For the first generation, Z270-based CORSAIR ONE systems, we are not planning on releasing any further BIOS updates unless there are critical security or stability issues that need to be addressed."

Please let us know if you have any other questions.
That is dissapointing, given that I have purchased the Corsair One Pro only last year, and it is definitely marketed as a PROsumer part, I as a client would expect regular updates on the bios, both security and features. Given that MSI has several updates for the sister board it was based on, I was hoping on at least a yearly update or so.

Also, feature wise, this bios is already rather bare when compared to the base MSI bios.

Please tell me we can change your minds somehow, I've been rather fond of my One, and it has a spotless track record so far. This decision will affect my recommendation towards others.
Reply With Quote


  #47  
Old 03-30-2019, 09:31 AM
MadHatch's Avatar
MadHatch MadHatch is offline
Registered User
MadHatch's PC Specs
 
Join Date: Mar 2018
Posts: 62
POST ID # = 999548
MadHatch Reputation: 20
Default

I agree, this is disappointing. It feels like support for the original Corsair One has been dropped in favour of the newer models. I have no reason to replace the C-One I currently have. It's still a very good machine. But if Corsair don't continue to provide updates for it, or indeed enable base motherboard features, it feels like they are pushing us towards purchasing the latest versions.

I haven't had my C-One a year yet. It's not second hand. It was brand new, I'm the only owner. I'd like to think that support and updates would continue for at least twelve months - that would include BIOS updates.

New features are available, Corsair should work them into a BIOS update for the first generation C-One. We shouldn't just be pushed to the back and only receive updates because of security issues. That's... Poor service.

Corsair is supposed to be better than this.
Reply With Quote


  #48  
Old 04-08-2019, 01:35 PM
Corsair Dustin's Avatar
Corsair Dustin Corsair Dustin is offline
Corsair Employee
Corsair Dustin's PC Specs
 
Join Date: Oct 2013
Posts: 4,100
POST ID # = 1000777
Corsair Dustin Reputation: 41
Default

Hey everyone, I'm the product manager for Corsair One and felt it appropriate to answer directly here.

I hear you on wanting to have consistent, regular BIOS updates for these systems. However, the update cadence the sister motherboard in retail is on is not appropriate for Corsair One, and there are minor but notable hardware differences between the boards in retail and the boards we use.

No new features have been introduced in the motherboards, and QuickSync is unfortunately extremely niche. The customer also for a pre-built PC also has different needs vs. the customer for a DIY motherboard. Where things get extra tricky for us is that we have a history of being a DIY company, and we've produced this pre-built machine with that expectation folded in from our reputation. Certainly the newer Corsair One i100 series was designed to have more of this in mind.

But the primary focus for these machines has to be stability and security, so we have to take an "if it ain't broke, don't fix it" approach. If the existing BIOS keeps the system secure and stable, I'm playing with fire by trying to push a new BIOS through. I can understand wanting to have the latest BIOS updates on principle, but look at it from my perspective: what is the end customer gaining by updating their BIOS, and is it worth the risk of a novice user accidentally bricking their machine?
__________________
Corsair DIY & Gaming Systems Architect
Product Manager for Cooling


Please do not send private messages requesting tech support or trouble shooting. You can create a thread and let the solution to your issue be visible to everyone, or alternatively, work directly with tech support by contacting them here.
Reply With Quote


  #49  
Old 04-08-2019, 02:36 PM
Etz's Avatar
Etz Etz is offline
Registered User
 
Join Date: Apr 2019
Posts: 23
POST ID # = 1000784
Etz Reputation: 10
Default

Well, if you have 8-core 16-thread processor, who would like to have QuickSync anyway?
It has inferior quality than software encode, also you could always use nvenc on nVidia cards if you're after speed instead of quality and it is faster and better quality than QuickSync.

I personally think, that only place where QuickSync is really useful are NAS'es or other devices with low-performance/low-power processors, which simply do not have enough horsepower to do software encoding.

I think that focusing on performance/stability and security updates only is completely justified, look at the other brands, for example Lenovo or HP.
They don't do BIOS updates at all, unless there is performance, stability or security issue to be solved.

And I personally would not trade stability to "latest and greatest" feature set, been there and done that already...not always so great as you may think.

Last edited by Etz; 04-08-2019 at 02:41 PM.
Reply With Quote


  #50  
Old 04-10-2019, 09:23 AM
MadHatch's Avatar
MadHatch MadHatch is offline
Registered User
MadHatch's PC Specs
 
Join Date: Mar 2018
Posts: 62
POST ID # = 1001026
MadHatch Reputation: 20
Default

Quote:
Originally Posted by Corsair Dustin View Post
Hey everyone, I'm the product manager for Corsair One and felt it appropriate to answer directly here.

I hear you on wanting to have consistent, regular BIOS updates for these systems. However, the update cadence the sister motherboard in retail is on is not appropriate for Corsair One, and there are minor but notable hardware differences between the boards in retail and the boards we use.

No new features have been introduced in the motherboards, and QuickSync is unfortunately extremely niche. The customer also for a pre-built PC also has different needs vs. the customer for a DIY motherboard. Where things get extra tricky for us is that we have a history of being a DIY company, and we've produced this pre-built machine with that expectation folded in from our reputation. Certainly the newer Corsair One i100 series was designed to have more of this in mind.

But the primary focus for these machines has to be stability and security, so we have to take an "if it ain't broke, don't fix it" approach. If the existing BIOS keeps the system secure and stable, I'm playing with fire by trying to push a new BIOS through. I can understand wanting to have the latest BIOS updates on principle, but look at it from my perspective: what is the end customer gaining by updating their BIOS, and is it worth the risk of a novice user accidentally bricking their machine?
I think most if us will understand and accept this position, and accept that stability and security is going to the primary focus for the original C-Ones.

That being said, improvements, updates and the like shouldn't be precluded simple because of a "if it ain't broke, don't fix it" approach. If something can be improved, that will increase or make functionality better and maintain stability and security (especially in the ever changing OS that is MS Windows) it should be looked at and considered.

The original C-One may have been superseded by the newer models. But it is still a premium and awesome machine.
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 08:17 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.