Dradien Posted August 14, 2020 Share Posted August 14, 2020 Hey there! Quick question - So I just inherited a Scimitar RGB Elite from my brother, but I am having a couple of issues with it. When I plug it in - doesn't matter the USB port, I always get complaints from iCue about corrupt profiles, even though I've reset/cleared the profiles from the mouse several times, it still always happens. 2nd is, the DPI sliders do nothing. No matter what I set them to, it seems my mouse pointer always moves the same speed. Doesn't matter if I try 100 to 16000, the cursor ALWAYS goes the same speed. Otherwise, all functions work. Any ideas? I've tried many different things - Computer reset, use different computer, Reinstalled iCue...I'm at my wits end here. Thanks! Link to comment Share on other sites More sharing options...
Kazuto Posted February 22, 2021 Share Posted February 22, 2021 I currently have the same issue, it seems that every time I plug in the mouse and click "onboard profiles" three profiles that I did not add appear, and even if I delete them they reappear the next time I re-plug the mouse. It seems like the onboard profiles are somehow corrupted but even after clearing the on-board storage, updating firmware, deleting and changing the firmware file on the mouse itself, nothing seems to help. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted February 22, 2021 Corsair Employee Share Posted February 22, 2021 We would recommend that you contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
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