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  #1  
Old 12-14-2013, 10:50 AM
Glor Narzig Glor Narzig is offline
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Default K90 Dead LED Key - Any other options besides returning it?

I bought my K90 less than 6 months ago for $130. Now the number 6 key has no LED any more. I contacted support and they said I can return it and they will send me out a replacement.

The issue I have with this is that posting it will cost me either $60 (sea mail which will take 3 months) or $90 via air mail.

At that cost, I would rather buy another keyboard and keep this one.

Is there anything else that can be done about this?

Thank you for any help you can provide.

PS - Other than the dead LED, I LOVE this keyboard. Best one I've ever used.
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  #2  
Old 12-14-2013, 05:00 PM
Angrychair Angrychair is offline
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this is why I'm going going to return mine now, I bought it yesterday, screw the frustration and huge out of pocket rma cost.
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  #3  
Old 12-15-2013, 03:21 AM
Toasted Toasted is offline
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You can contact customer service and ask if they can assist with the shipping fees.

You can call them using Skype by calling their toll-free number.
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Old 01-03-2014, 11:42 AM
Glor Narzig Glor Narzig is offline
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So I've updated my ticket but they don't seem to be getting back to me. The F3 key LED died last night and now I come home to find the Page Up and Delete key have also died. At this rate there won't be any left in 6 months. Come on Corsair, this is ridiculous! How can I be expected to pay shipping for a faulty product when this kind of thing should have been tested in the first place!? I thought that all I've read about this issue on this keyboard was over-hyped internet drama but apparently not.

One key I could deal with, two pushing it but now it's reached 4 dead LEDs and who knows how many more will die.
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  #5  
Old 01-04-2014, 04:20 AM
Toasted Toasted is offline
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Have you tried calling them?
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