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Old 03-12-2019, 11:15 PM
Sorannian Sorannian is offline
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Join Date: Mar 2019
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Default Corsair T2 road warrior need help

Hello,

I allow myself to put a little message via this forum to know a little about a serious problem related to this gamer chair.

Well, I do a little topo, I'm still very satisfied with Corsair gaming.

For information I am already equipped with keyboard / mouse / mouse pad / headset support / internal fan / ssd m.2 / box / watercooling all of Corsair. (no worries with all his items).

One day I got up, and I asked myself what I was missing to complete my Corsair collection. And it was a chair worthy of the name!

So I order on 25/11/2018 a Corsair T2 Road warrior chair.

Well, frankly I was in it! But yesterday, what a bad surprise to note that the file does not hold in place anymore.

Following an investigation, what was my surprise to find that a weld placed on the seat had just snapped ...

This chair was planned for 140 Kg, I'm 80, I'm not one to be a brute with my equipment, quite the contrary I'm really careful, I'm careful ...

I do not understand how this case unfolds, all I know is that it's expensive all that ...

Having never had any problems with Corsair I have total confidence in your products, but I am surprised by what has just happened to me ...

Especially since the place where it broke, as much as you say that a home repair is not feasible given that it is a point of pressure of the most solicited when I embrace ...

So here, I try to open a Corsair ticket to explain all this and see what can be done.

Bad surprise again, can not find the chair category on the ticket page! ...

Well, so I found this forum, so I make my request here, see what it is possible to do or just be redirected to the good service.

I specify that I have the invoice of my purchase, as well as photos of the chair to show a little how much the welding farted for no reason!

ps: Message written in French and translated into English, sorry if you had a lot of trouble decrypting it!

Thank you for taking the time to read me, and I hope to hear from you soon :)
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