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  #16  
Old 05-02-2013, 02:33 PM
..AlLkNoWinG.. ..AlLkNoWinG.. is offline
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Vectisitich- I suggest checking other electronic products and I would guess majority name brand products have "void if removed" hologram or stickers. These stickers are there so people cannot rip off, modify, or change the product , not saying this is what your doing, but is standard practice or all electronics across the board. I am sure Corsair see's a ton of fraud merchandise coming through there RMA process and have to make sure at all costs they are not getting ripped off. Corsair is a well known company to have a great customer service vs. other companies, as they have taken care of me multiple times. Just be patient with them and expect delays due to the sticker being removed. -cheers!
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  #17  
Old 05-03-2013, 01:17 PM
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ok this is now dragging on a bit too long. i have tried to contact customer services and got nowhere. i don't use skype. can someone please find out whats happening to the managers review of my ssd case. Also i need and advance postage paid slip to send of the second broken flash drive????
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  #18  
Old 05-03-2013, 01:21 PM
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vectisitch
I will send them another message but it should have been resolved already, I would suggest calling them by phone and see if they can take care of this and the automated response will have a shipping label with out postage paid. Pre-paid postage is not automatic and would have to be requested.
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Last edited by RAM GUY; 05-03-2013 at 01:31 PM.
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  #19  
Old 05-04-2013, 04:45 AM
vectisitch vectisitch is offline
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got an update on my rma for the flash drive. it said corsair have requested a call tag? not sure what this means. it says i may contact ups within 2/3 days to arrange a pick up. what is a call tag and what do i do this end
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  #20  
Old 05-06-2013, 03:01 PM
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got the flash drive sorted,being picked up by ups. now as for the ssd, i still think corsair should replace this as i stated the hologram stickers were in place to show no tampering. still waiting to hear about a managers review on this. i can not seem to get through to customer service.
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  #21  
Old 05-09-2013, 08:12 AM
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an update. corsair have honored the warranty on my ssd after all. i had to provide the original invoice. thankyou very much corsair ,this is why i choose corsair products over others.
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