The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Keyboards and Mice

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 07-09-2017, 03:20 PM
luna2996 luna2996 is offline
Registered User
 
Join Date: Jul 2017
Posts: 1
POST ID # = 910878
luna2996 Reputation: 10
Important New K55, tried EVERYTHING and still no backlights

My boyfriend was awesome enough to surprise me with the K55 RGB last night, I play World of Warcraft and have been looking for a nicely priced keyboard for some time now. Today I plugged it in, downloaded the CUE and even tried all the combinations and I still have no backlight. I even checked every port to make sure that wasn't a issue.

While everything else seems to work great and Im enjoying the feel I'm rather disappointed that Im having the issue with the backlight. Im assuming maybe Im just missing something and that a simple forum post may be able to help me get this resolved.

Any help would be support appreciated so that I can get right into enjoying my new keyboard!
Reply With Quote


  #2  
Old 07-10-2017, 09:34 AM
Inheritance's Avatar
Inheritance Inheritance is offline
CORSAIR Beta Team
 
Join Date: Jul 2013
Location: Somewhere in Texas
Posts: 5,306
POST ID # = 910949
Inheritance Reputation: 70
Default

Can you try powering it with another computer? Does it light up then? Does CUE detect the device?
__________________
Colors of the RAINBOW shine so bright!
USER IS NOT A CORSAIR EMPLOYEE
Come Join My Discord =(^.^)= [iCUE Guide]
Corsair USER Forums is NOT Corsair Tech Support
Reply With Quote


  #3  
Old 08-06-2017, 04:39 AM
Brentderanter Brentderanter is offline
Registered User
 
Join Date: Aug 2017
Posts: 1
POST ID # = 914777
Brentderanter Reputation: 10
Default

I have the exact same problem. bought a new k55, everything works but no backlights.
Other computers same story, fully functional but no backlights.
CUE detects the device and acts like the lights work, it shows current color etc.
Anyone can help?
Reply With Quote


  #4  
Old 08-06-2017, 08:10 AM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,334
POST ID # = 914814
Toasted Toasted Reputation: 124
Default

Have you tried reflashing the firmware?
Tried closing CUE and pressing the brightness button?
Reply With Quote


Reply

Tags
backlight, backlight issues, k55 rgb

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 12:35 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.