The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Thread Tools Search this Thread Rate Thread Display Modes
Old 08-25-2019, 08:31 PM
Figi4 Figi4 is offline
Registered User
Join Date: Aug 2019
Posts: 0
POST ID # = 1015703
Figi4 Reputation: 10
Unhappy A month of back & forth and still no RMA#

Re: 2000796334

I submitted a ticket & waited. Finally got told that it was "lost in the system". So on Aug 3rd I started a back & forth with who I assumed was support wanting to replace my malfunctioning cooling until only 6 months old. Every so often I'd get a question, sometimes they only needed to look back at previous emails to get the answer like what was my name or address!

Then, I get told that my request was being put through to tech support.??? That was 10 days ago. All I was wanting was an RMA # on my unit that is/was still under warranty. But after reading all the complaints here about months of waiting and expensive customs fees & getting refunds for that, I worry it's just going to get worse for my situation that I thought was already bad.
Reply With Quote
Old 08-26-2019, 12:34 PM
Corsair Wootaru's Avatar
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
Join Date: Aug 2018
Posts: 1
POST ID # = 1015743
Corsair Wootaru Reputation: 17


I am sorry about that, I will have the tech support agent look into that ticket.
Reply With Quote

rma, support

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 05:34 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.