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  #1  
Old 03-15-2007, 03:52 PM
Gaius Baltar Gaius Baltar is offline
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Default CMX512-3200LLPT Twinx , 1 module dead

Hi . Since 1 month , crashs and frezzes on my Pc .Look & test with memtest and Windows Memory Diagnostic (http://oca.microsoft.com/en/windiag.asp) .
Several errors on 1 module , with all voltages and timings .
I request a rma for my corsair twinx , thanks .

My Pc:
Abit IC7-Max3
Intel P4 3.4ghz Prescott (core D0)
Corsair TWINX 1024 3200 LLPT rev1.2
Gainward 6800 Ultra Extrem Agp
Western Digital Raptor 74go
SB Audigy platinium
OCZ Powerstream 600W

Last edited by Gaius Baltar; 03-15-2007 at 05:45 PM.
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Old 03-15-2007, 06:33 PM
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Please make sure that you have the latest bios for your MB and then load optimized defaults and set the Dim Voltage to 2.7X volts and then set the timings to 2-3-2-6 (CAS-tRCD-tRP-tRAS) and then test the modules one at a time with www.memtest.org! Please allow memtest to run 2-3 passes on each module. If you still get errors, we will be happy to replace them! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.
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Old 03-16-2007, 11:02 AM
Gaius Baltar Gaius Baltar is offline
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Quote:
Originally Posted by RAM GUY View Post
Please make sure that you have the latest bios for your MB and then load optimized defaults and set the Dim Voltage to 2.7X volts and then set the timings to 2-3-2-6 (CAS-tRCD-tRP-tRAS) and then test the modules one at a time with www.memtest.org! Please allow memtest to run 2-3 passes on each module. If you still get errors, we will be happy to replace them! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.
With just 2.7v , directly error @ 200mhz/2.3.2.6 cas , 2 or 5 pass .
Tested on ic7 and ic7-max3 . Or corsair and Abit are not friends ? ^^
I think not really normal for corsair memory ?

Yeah last bios 2.8 , drivers , bios parameters perfect , im not noob .
Just a other question , i send the 2 modules (twins) for a rma ?
And .... What letters O* C * Z is censored here ? ^^

Last edited by Gaius Baltar; 03-16-2007 at 11:55 AM.
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Old 03-16-2007, 08:27 PM
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Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it.
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Old 03-16-2007, 10:01 PM
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Originally Posted by RAM GUY View Post
Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it.
Thank you very much.
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  #6  
Old 03-19-2007, 05:01 PM
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NP Please let me know!
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Old 03-19-2007, 10:16 PM
Gaius Baltar Gaius Baltar is offline
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Hi
I use the "On Line RMA Request Form" link in friday night. But I do not know if it's good ?? Possibly you check ?
I use IE7 (moderate security), the windows not close once finished write the request rma , strange .

Thanks
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Old 03-20-2007, 04:20 PM
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Apparently "rma online request" page not work for me ?? 3 days no answers ...
Possibly copy , and write on a .txt and send at your email ?
Thanks.
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Old 03-20-2007, 05:30 PM
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It takes about 24-48 hours excluding weekends and holidays please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!"
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Old 03-20-2007, 05:48 PM
Gaius Baltar Gaius Baltar is offline
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Ok ; I wait again 24h .... Hum ... It's dead for the phone lol , im french ; and my accent badly suuxx ^^ .
Hum , Im not use excel . No problem if write all infos in my email ?
Thanks
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  #11  
Old 03-20-2007, 05:57 PM
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You can send them an email to rma@corsairmemory.com and ask them the status.
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  #12  
Old 03-20-2007, 06:55 PM
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Ok , i mailed for request my rma status + send a copy in my mail with my personnal infos ,type :
First Name:
*Last Name:
*City:
*Zip/Postal Code:
*Country:
*Phone Number:
*Email:
*Module Part Number: CMX512-3200LLPT Twinx
*Module Quantity: 2

etc etc ...
Wait answers or news
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  #13  
Old 03-21-2007, 12:46 PM
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Please call them at 888-222-4346 or http://www.corsair.com/en-us/company/contact Ext "0".
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  #14  
Old 03-22-2007, 07:27 PM
Gaius Baltar Gaius Baltar is offline
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Sigh..

Quote:
Originally Posted by RAM GUY View Post
Please call them at 888-222-4346 or http://www.corsair.com/en-us/company/contact Ext "0".
Not speak full english , I'm the froggy rebel ^^ .

I send email rma + warranty corsair adress . I wait answers ....(?)...
Just for info & diffence ... O* C *Z better online sav , (?) , most faster

Last edited by Gaius Baltar; 03-22-2007 at 07:33 PM.
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  #15  
Old 03-22-2007, 07:35 PM
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Please send the email to rma@corsairmemory.com and CC it to RamGuy@corsairmemory.com and I will see it gets done.
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