OlegEflov Posted August 16, 2013 Share Posted August 16, 2013 Hello I wrote last week that the shipment is approved I was waiting when I write a letter to the cargo shipped but today the last day of the week and there is no answer. I wrote in support of the ticket but there are silent. Why do not you answer? What's the problem? Link to comment Share on other sites More sharing options...
OlegEflov Posted August 16, 2013 Author Share Posted August 16, 2013 just usually all happens within two to three days and there is almost a whole week passed and nothing Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 16, 2013 Corsair Employee Share Posted August 16, 2013 As I explained to you in your initial request the part you are requesting is not available and we are trying to acquire the parts for you but it is still not available. If you like like you can call our customer service by phone by using an VOIP Application like SKYPE and call the toll free number listed under Contact on the main site for free. Our RMA department has approved the RMA so you can send the whole case and get it replaced. Link to comment Share on other sites More sharing options...
OlegEflov Posted August 17, 2013 Author Share Posted August 17, 2013 I'm can return only the case ? or you need a whole set ? I just broke your fan corsair and I put another Link to comment Share on other sites More sharing options...
OlegEflov Posted August 17, 2013 Author Share Posted August 17, 2013 and in case of replacement of you I'll change my case this case ? http://www.corsair.com/us/pc-cases/graphite-series-pc-case/special-edition-white-graphite-series-600t-mid-tower-case.html Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 19, 2013 Corsair Employee Share Posted August 19, 2013 I am sorry but we cannot change it to another part number, please call our customer service by phone the toll free number is listed under contact on the main site and you can call them for free using an VOIP application like SKYPE Link to comment Share on other sites More sharing options...
OlegEflov Posted August 19, 2013 Author Share Posted August 19, 2013 It's okay I do not mind! Just tell me please send me to the body only or full set ? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 21, 2013 Corsair Employee Share Posted August 21, 2013 I am sorry I do not understand your question. Please call our customer service. Link to comment Share on other sites More sharing options...
OlegEflov Posted August 23, 2013 Author Share Posted August 23, 2013 In the matter explained everything to me in the ticket! Thanks for the help! Link to comment Share on other sites More sharing options...
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