The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Keyboards and Mice

Closed Thread
 
Thread Tools Search this Thread Rating: Thread Rating: 30 votes, 5.00 average. Display Modes
  #16  
Old 08-22-2013, 04:03 PM
areamike areamike is offline
Registered User
areamike's PC Specs
 
Join Date: Aug 2013
Posts: 5
POST ID # = 671154
areamike Reputation: 10
Default

Quote:
Originally Posted by RAM GUY View Post
It is not Areamike. Put in a RMA request and I'll take care of it for you if you provide me the number.
Already taken care of.
http://forum.corsair.com/forums/show...2&postcount=12


  #17  
Old 08-28-2013, 10:11 AM
areamike areamike is offline
Registered User
areamike's PC Specs
 
Join Date: Aug 2013
Posts: 5
POST ID # = 671899
areamike Reputation: 10
Default

Quote:
Originally Posted by areamike View Post
Why did you edit my post that I had updated?


  #18  
Old 09-04-2013, 11:55 PM
Ultravincent Ultravincent is offline
Registered User
Ultravincent's PC Specs
 
Join Date: Sep 2013
Posts: 2
POST ID # = 672988
Ultravincent Reputation: 10
Default Dead LEDs

Just wanted to say, that after a few months of use I have 6 dead leds.
The keys are: W, A, S, D, backspace, numpad Enter.
I am not a hardcore user as my average use is 3 hours/day.
I will probably RMA through Amazon but just wanted to let you guys know.


  #19  
Old 09-07-2013, 04:11 PM
Jazter Jazter is offline
Registered User
 
Join Date: Aug 2013
Posts: 9
POST ID # = 673381
Jazter Reputation: 10
Default

I purchased my K70 Silver Edition in mid July and my "6" and ">/." keys no longer light up. I bought mine from Newegg and I'm not sure how to go about getting a replacement if possible.

Edit: Just noticed that the "+" key on my numpad is also not lighting up.

Last edited by Jazter; 09-07-2013 at 04:26 PM.


  #20  
Old 09-08-2013, 07:10 AM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,344
POST ID # = 673445
Toasted Toasted Reputation: 108
Default

You can request an RMA to replace the keyboard.

https://corsair.secure.force.com/


  #21  
Old 09-18-2013, 11:56 PM
Philmyster Philmyster is offline
Registered User
 
Join Date: Sep 2013
Location: Sydney
Posts: 1
POST ID # = 675063
Philmyster Reputation: 10
Default Corsair K70 Media buttons dimmed

Hi Guys,

I just got a Corsair K70 and have it set to the highest brightness but the media lights are quite dimmed. I'm guessing they are not supposed to be like that?

Its the black version with red LEDs.


  #22  
Old 09-19-2013, 05:53 AM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,344
POST ID # = 675091
Toasted Toasted Reputation: 108
Default

The media keys i think use passive backlighting instead of having an individual L.E.D. under each of them.


  #23  
Old 10-27-2013, 08:58 PM
Sandog Sandog is offline
Registered User
 
Join Date: Apr 2003
Posts: 24
POST ID # = 680270
Sandog Reputation: 10
Default

My replacement K70 silver keyboard now has 4 unlit LED's. What is my recourse?


  #24  
Old 10-28-2013, 03:14 AM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,344
POST ID # = 680311
Toasted Toasted Reputation: 108
Default

Contact customer service via phone and tell them the replacement keyboard is faulty. The representative will help you. Alternatively, you can add a comment to the ticket# but that may be slower than phone.

You can contact them using Skype by calling their toll free number on their website.


  #25  
Old 10-28-2013, 05:25 AM
Sandog Sandog is offline
Registered User
 
Join Date: Apr 2003
Posts: 24
POST ID # = 680328
Sandog Reputation: 10
Default

Thanks, will do.


  #26  
Old 11-10-2013, 05:33 PM
tdhelixx tdhelixx is offline
Registered User
tdhelixx's PC Specs
 
Join Date: Nov 2013
Posts: 2
POST ID # = 682168
tdhelixx Reputation: 10
Default K70 V LED Out

I received my K70 from Amazon in June. Love the keyboard, don’t love the fact that I have a dead LED under the ‘v’ key this morning. Is the keyboard too old to RMA?

~th

Last edited by tdhelixx; 11-10-2013 at 05:38 PM.


  #27  
Old 11-10-2013, 09:52 PM
Dims Dims is offline
Registered User
Dims's PC Specs
 
Join Date: Apr 2010
Posts: 143
POST ID # = 682196
Dims Reputation: 5
Default

Quote:
Originally Posted by tdhelixx View Post
I received my K70 from Amazon in June. Love the keyboard, don’t love the fact that I have a dead LED under the ‘v’ key this morning. Is the keyboard too old to RMA?

~th
You can still RMA it. I would contact Corsair by phone and do the RMA. I would ask them for pre-paid shipping label.


  #28  
Old 11-23-2013, 07:14 PM
rlseii rlseii is offline
Registered User
rlseii's PC Specs
 
Join Date: Nov 2013
Posts: 1
POST ID # = 684117
rlseii Reputation: 10
Default

I have the same issue with the led lights on my k70. Keys { '2', '3', '5','a','s','d' } no longer light up anymore.


  #29  
Old 12-06-2013, 08:18 AM
chriscasha chriscasha is offline
Registered User
chriscasha's PC Specs
 
Join Date: Jan 2012
Posts: 7
POST ID # = 686164
chriscasha Reputation: 10
Default

Hey people, late post now but how goes the keyboards? I adore the K70 but the LED issues concern me as I don't have the money to return to RMA if the lights go out on the keyboard.

Has there been a fix towards these dying LED's?
Has there been a revision since these issues?
Will I have to pay for shipping if the keyboard LED's die?

Thanks.

If answered no for the 1st two questions, then I will be taking my business elsewhere of Corsair for everything but cases.


  #30  
Old 12-07-2013, 10:14 PM
Lord Storm Lord Storm is offline
Registered User
 
Join Date: Dec 2013
Posts: 1
POST ID # = 686427
Lord Storm Reputation: 10
Default

This is absolutely ridiculous. I am sick and tired of inconsistent companies. My first Corsair purchase is the k70 silver and it will be the last investment I ever make towards this company.

It is merely a month old and i cannot switch between full keyboard backlight and individual keys.

Caps lock, F5, numpad 9, and keys Z,V,T no longer light up. I thought this keyboard was designed with integrity in mind.

The backlights that don't work make the keyboard look cheap.

Incredibly dissapointed. I will be condemning this companies name to everyone i meet who is a fan of buying good products. I will be complaining on facebook, steam and will talk to retailers about this. I know my friend WHO OWNS Tribenedict will be very interested in hearing about another company with poor integrity.

Competely pathetic. And I expect for returns Corsair expects the customer (victim) to do all the heavy lifting to ensure they get the product they paid for.

Atleast to my satisfaction I will be making sure this company loses a few thousand thanks to my word being spread around.

I am one of those guys who are very loyal to a company I like and stay onboard for years. A big middle finger to Corsair.

And of course it's an American company. No integrity. And it's my fault for even buying American products.

I think Oakley is all that's left and their quality has plummeted since the founder retired. And their products are now inconsistent because they allow other industries to make their sunglasses parts...........


Do what the rest of the world is planning on doing and BOYCOTT America.


Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:15 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.