agnettastoned Posted February 18, 2018 Share Posted February 18, 2018 Hello Community, my Corsair Scimitar rgb sometimes don't work after startup and i have to unplug it and plug it in again. Someone have an idea? Link to comment Share on other sites More sharing options...
itsallpoo Posted February 18, 2018 Share Posted February 18, 2018 are you connecting it to a hub? While today's stuff is considerably better some devices just do not like hubs, connect straight into a hard connector on the motherboard see what happens. Also...windows gets confused sometimes, try plugging into another usb port which "should" force windows to reload the drivers for it. When you say "doesn't work after startup" do you mean that the mouse is not seen from the screen where you put in your password or do you mean that after windows actually starts up that it doesn't work right away? You're just dealing with a MS$ product it might be a driver conflict a registry mess or even a malware try something like ccleaner or one of the other myriad of utilities that clean malware and fix bad registry errors. Link to comment Share on other sites More sharing options...
agnettastoned Posted February 18, 2018 Author Share Posted February 18, 2018 hey, no hub direct on mainboard. tried another usb not working. meant after windows starts up that it doesn't work sometimes. no ccleaner installed. Link to comment Share on other sites More sharing options...
Apophis3 Posted February 19, 2018 Share Posted February 19, 2018 hey, no hub direct on mainboard. tried another usb not working. meant after windows starts up that it doesn't work sometimes. no ccleaner installed. That's a Windows issue when using Fast Boot. You boot up, and there's no USB ports active. Disable Fast Boot to prevent this from happening. Link to comment Share on other sites More sharing options...
agnettastoned Posted February 19, 2018 Author Share Posted February 19, 2018 I disabled this already. Same problem. Link to comment Share on other sites More sharing options...
agnettastoned Posted February 19, 2018 Author Share Posted February 19, 2018 Hi, I disabled fast boot already. Same problem. I turn computer on windows doesn't load the mouse. Link to comment Share on other sites More sharing options...
Toasted Posted February 20, 2018 Share Posted February 20, 2018 What motherboard are you using? 1 Link to comment Share on other sites More sharing options...
agnettastoned Posted February 20, 2018 Author Share Posted February 20, 2018 Hi, Asrock H87M pro 3. My fault it is occuring when i enter the login screen!! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted February 20, 2018 Corsair Employee Share Posted February 20, 2018 Try going into your BIOS and disabling xHCI Handoff, and enabling USB Legacy Support. This can help with detection when Windows loads. Link to comment Share on other sites More sharing options...
agnettastoned Posted February 24, 2018 Author Share Posted February 24, 2018 USB Legacy Support is on, but how can i find this xHCI Handoff? Link to comment Share on other sites More sharing options...
agnettastoned Posted March 11, 2018 Author Share Posted March 11, 2018 I solved the Problem. Just reinstalled Windows. It worked ;-) Link to comment Share on other sites More sharing options...
clutch Posted September 6, 2018 Share Posted September 6, 2018 That is a terrible solution. Link to comment Share on other sites More sharing options...
Blofeld2k Posted October 12, 2018 Share Posted October 12, 2018 Same here I'm afraid. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted October 15, 2018 Corsair Employee Share Posted October 15, 2018 Hi guys, Try doing all of the solutions above. As stated by others, it can happen for a lot of reasons that tends to be Windows is not booting those USB devices correctly. Solutions: Turn off Windows Fast Boot. Turn off xHCI Handoff Turn on USB Legacy Support. And Loreine's solution: This is a common problem and reinstalling Windows is not the permanent solution. The common problem related to the problem can be outdated mouse driver. So reinstall and update your mouse driver. Follow the steps to uninstall mouse driver Open Device Manager; Choose Mice and other pointing devices; Now right-click on your mouse and then Uninstall Device; Follow the steps to update the mouse driver On the Device Manager > click Mice and other pointing devices; Locate your mouse and right-click on it; And choose Update Driver Link to comment Share on other sites More sharing options...
bladeknight88 Posted November 16, 2019 Share Posted November 16, 2019 Sorry for the necro post, but I just ran into this issue myself today when Windows updated. I actually found that for whatever reason Windows disabled my USB 3.0 Root Hub. Turned that back on and my Glaive lit back up immediately. 1 Link to comment Share on other sites More sharing options...
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