u2slowe Posted July 2, 2018 Share Posted July 2, 2018 Hello, i just came across an issue that i am unsure of how to fix. This morning my mouse was working just fine but now it will not work. all the lights on it work and i am able to press all the buttons on it and it works in that regard. The issue i am having is it will not move. if i unplug it and plug it back in, i am able to move it for about 2 seconds until it stops responding to movement and during those 2 seconds, it moves backwards from the direction i am currently moving it. Link to comment Share on other sites More sharing options...
TheOriginalBabu Posted July 2, 2018 Share Posted July 2, 2018 Tried resetting it by holding both mouse buttons while plugging in USB? Link to comment Share on other sites More sharing options...
u2slowe Posted July 2, 2018 Author Share Posted July 2, 2018 Yes i have tried that. There are times that it will work for a minute or more but it moves backwards from the direction i am moving it. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Hotpot Posted July 7, 2018 Corsair Employee Share Posted July 7, 2018 I recommend making a support ticket so our Technical Support Team can help you out. They can try to have you do a manual firmware flash to see if it will get the mouse working again. Link to comment Share on other sites More sharing options...
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