K70 stops working randomly

Hi everyone,

 

I have this problem with my Corsair keyboard, it happens randomly. When I use the volume control on the keyboard it stops working and it's like if the control is stuck on zero volume, or sometimes it happens the opposite, the volume keeps going to 100 and keyboard stops working.

 

In Icue there's a red triangle on the keyboard, the only way to fix this is to unplug the usb cable and connect it again.

 

I made a video of the problem: https://streamable.com/623bvm

 

I want to know what's the problem: the motherboard or the keyboard?

 

Thanks to everyone for the help! :biggrin:

Hi Mattuz, I've bought both K70 keyboard and M65 elite mouse a week ago and having exactly the same issue as you with both the keyboard and the mouse? Have you find out how to fix the issue now?