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Old 04-07-2016, 10:59 AM
Sammyjo20 Sammyjo20 is offline
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Exclamation Corsair Software Crashing And Have To Restart PC

Hi guys,

I have your Strafe RGB, M65 RGB Mouse and VOID Wireless RGB headset. I usually don't have any issues with it, but sometimes and it's really starting to annoy me, I go to turn on the headset and it crashes the software, disconnects the wireless receiver and completely crashes the mouse and keyboard causing them to freeze on the effect / profile they were last on. I have to shut down the computer and unplug it to clear the cache on the keyboard / mouse then unplug and re-plug in the wireless receiver. This must be software right?

Just wanted to put this in here so it's investigated. Any advise on fixing this will be appreciated.

Cheers!


  #2  
Old 04-07-2016, 12:10 PM
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terabyte terabyte is offline
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I never had such issue and I have similar peripherals. I do have a Scimitar instead of the M65.

What are your system specs?


  #3  
Old 04-07-2016, 12:16 PM
Sammyjo20 Sammyjo20 is offline
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I5 4690K
R9 270X
Gigabyte GA-H81M-DS2V
2x4gb DDR3 RAM
Corsair CX600M

:)


  #4  
Old 04-07-2016, 04:16 PM
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terabyte terabyte is offline
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Windows version?


  #5  
Old 04-07-2016, 07:14 PM
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Elestriel Elestriel is offline
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Quote:
Originally Posted by Sammyjo20 View Post
Hi guys,

I have your Strafe RGB, M65 RGB Mouse and VOID Wireless RGB headset. I usually don't have any issues with it, but sometimes and it's really starting to annoy me, I go to turn on the headset and it crashes the software, disconnects the wireless receiver and completely crashes the mouse and keyboard causing them to freeze on the effect / profile they were last on. I have to shut down the computer and unplug it to clear the cache on the keyboard / mouse then unplug and re-plug in the wireless receiver. This must be software right?

Just wanted to put this in here so it's investigated. Any advise on fixing this will be appreciated.

Cheers!
I have the same setup at work and I haven't had this happen to me. What version of CUE and what firmwares are all your devices?


  #6  
Old 04-08-2016, 05:56 PM
n3m37h n3m37h is offline
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The software breaks the Void and vice versa. I went to bed last night with my headset close to me and about 12' from the dongle and when i got up and looked at the software it said no device was connected (dongle & headset)
I have been complaining about this for a couple months and corsair is doing nothing to address/fix the issues


 

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crashing, cue software, reboot pc

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