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  #46  
Old 02-08-2015, 10:12 AM
Jong Jong is offline
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Quote:
Originally Posted by Jong View Post
Quote:
Originally Posted by stevvie View Post
Since 1.3.91 I am having to either unplug and re plug in or switch to bios mode and back. This was not the case with 1.3.70 and below.
I just had this problem. First time, not quite sure what the circumstances were, but the keyboard was not detected (no devices in CUE) and the keyboard was continuing to use colours set by another Windows user (so NOT the colours stored in the hardware). Flicking the BIOS switch all the way to BIOS and back caused the keybaord to be recognised again aand the colours changed to my default. All working fine.

So CUE was still working it just seems the keyboard was not recognized until it was effectively "rebooted" using the BIOS switch. Still, interesting the keyboard had not reverted to its hardware profile.
So I think I have got to the bottom of the problem and its quite interesting!

The problem was Steam on the other user account. Steam took much longer than normal to load on that account and when it did finally load the device status of the keyboard in CUE changed from "Works Normally" to "Malfunction". From then on any attempt to change keyboard mode or profile, either while still on that account or when switching accounts failed. Steam however worked perfectly on my main account.

At first I thought it was because the other user was a standard (non-admin) user, but changing the user to admin did not help. So, I figured it might be because CUE was installed using my admin account. I did a repair install on the other user account while it had admin privileges and now Steam loads much more quickly and the keyboard functions perfectly. I have changed the account back to a standard user account and all is still perfect. My normal admin account also works fine.

So, it seems that the CUE installation program is not properly setting itself up on accounts other than the admin account used to do the installation. Currently the installation needs to be run on each user account in turn!

It's worth adding that if you install a program from a non-admin account and so have to provide the username and password of an admin user the application is installed as though it was being run by that admin user. To install the program correctly for each user you need to:

- logout that user if they are logged on
- change that user to an admin user
- log on as that user and run the CUE installation (selecting the "repair" option)
- then change that user back to a standard user

Last edited by Jong; 02-08-2015 at 10:45 AM.


  #47  
Old 02-10-2015, 02:20 PM
stevvie stevvie is offline
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Quote:
Originally Posted by Jong View Post
So I think I have got to the bottom of the problem and its quite interesting!

The problem was Steam on the other user account. Steam took much longer than normal to load on that account and when it did finally load the device status of the keyboard in CUE changed from "Works Normally" to "Malfunction". From then on any attempt to change keyboard mode or profile, either while still on that account or when switching accounts failed. Steam however worked perfectly on my main account.

At first I thought it was because the other user was a standard (non-admin) user, but changing the user to admin did not help. So, I figured it might be because CUE was installed using my admin account. I did a repair install on the other user account while it had admin privileges and now Steam loads much more quickly and the keyboard functions perfectly. I have changed the account back to a standard user account and all is still perfect. My normal admin account also works fine.

So, it seems that the CUE installation program is not properly setting itself up on accounts other than the admin account used to do the installation. Currently the installation needs to be run on each user account in turn!

It's worth adding that if you install a program from a non-admin account and so have to provide the username and password of an admin user the application is installed as though it was being run by that admin user. To install the program correctly for each user you need to:

- logout that user if they are logged on
- change that user to an admin user
- log on as that user and run the CUE installation (selecting the "repair" option)
- then change that user back to a standard user
Just a quick reply, to say for me it's not steam as i only ever run steam if i absolutly have to same with uplay. And then when I do run steam its after the PC's been on for a while long after CUE has kinda loaded (or not as the case maybe with CUE). And for me I only have this ONE ADMIN account. So for me I'm running 1.3.70 and the keyboard is seen EVERYTIME CUE starts, but I'm confronted with the stuped update message EVERYTIME cue starts. PLEASE Corsair give us the option like other manufacturers do to NOT check for updates on startup, After all you know that your CUE software is such a mess at the moment.


  #48  
Old 02-10-2015, 02:30 PM
Jong Jong is offline
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Yeah it does not surprise me that there is more than one cause of these symptoms and I know from the Steam thread that other apps can cause similar issues. But, after several more days intensive use I am sure doing repair install on the other accounts on this PC has completely fixed the, previously totally reproduceable, problem I was having with the keyboard "malfunctioning". All right now is great here.


  #49  
Old 02-13-2015, 05:00 AM
Jong Jong is offline
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Just had my first lock up since my earlier workaround.

The PC updated overnight, so it had restarted and then gone to sleep but no user was logged in. When the first user attempted to log in in the morning this was the log file:

Code:
[2015-02-13T07:00:27]: UserSessionInfo: locked changed to 0.
[2015-02-13T07:00:27]: UserSessionInfo: connected changed to 1.
[2015-02-13T07:00:27]: UserSessionInfo: local changed to 1.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=46d pid=c231 not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=46d pid=c232 not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=738 pid=2215 not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=738 pid=2215 not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=738 pid=a215 not found.
[2015-02-13T07:00:30]: Device profile (meta) for device vid=738 pid=a215 not found.
[2015-02-13T07:00:30]: Failed to open device: vid=1b1c pid=1b11 path=\\?\hid#vid_1b1c&pid_1b11&mi_00#7&28477b3d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-02-13T07:00:30]: Failed to open device: vid=1b1c pid=1b11 path=\\?\hid#vid_1b1c&pid_1b11&mi_01&col01#7&4703d7b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-02-13T07:00:30]: Created new device object: K95 RGB; ready: 0
[2015-02-13T07:00:30]: Attached to device object K95 RGB: b=1 a=1
[2015-02-13T07:00:30]: Attached to device object K95 RGB: b=1 a=0
[2015-02-13T07:00:30]: Device profile (meta) for device vid=9886 pid=2 not found.
[2015-02-13T07:00:30]: Initializing K95 RGB...
[2015-02-13T07:00:30]: Initialized (st=1) K95 RGB.
[2015-02-13T07:00:30]: Set OpMode failed. request timed out
[2015-02-13T07:00:30]: Device insertion processing complete for K95 RGB.
[2015-02-13T07:00:34]: Buffer write failed, 1. request timed out
[2015-02-13T07:00:34]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:34]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:35]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:35]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:35]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:35]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:35]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:36]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:36]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:36]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:36]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:36]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:36]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:37]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:37]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:37]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:37]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:37]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:38]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:38]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:38]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:38]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:40]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:40]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:40]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:41]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:41]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:41]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:41]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:41]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:42]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:42]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:42]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:42]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:42]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:42]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:42]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:43]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:43]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:43]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:43]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:44]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:44]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:44]: Buffer write failed, 1.Execution result = 0, result = 0, platform error code = 121.
[2015-02-13T07:00:44]: Buffer write failed, 1. request timed out
[2015-02-13T07:00:44]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:44]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:45]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:46]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:46]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:46]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:47]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:47]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:47]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:47]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:47]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:48]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:48]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:48]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:48]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:48]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:48]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:48]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:49]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:49]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:49]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:49]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:50]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:50]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:50]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:50]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:51]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:52]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:52]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:52]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:53]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:53]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:53]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:53]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:54]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:54]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:54]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:54]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:54]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:54]: Buffer write failed, 1.Execution result = 0, result = 0, platform error code = 121.
[2015-02-13T07:00:54]: Buffer write failed, 1. request timed out
[2015-02-13T07:00:54]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:54]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:54]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:55]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:55]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:55]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:55]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:56]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:56]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:56]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:57]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:57]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:58]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:58]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:58]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:59]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:59]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:59]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:00:59]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:00]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:00]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:00]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:00]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:00]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:00]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:00]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:01]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:01]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:01]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:01]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:01]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:02]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:02]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:02]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:03]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:03]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:04]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:04]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:04]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:04]: Buffer write failed, 1.Execution result = 0, result = 0, platform error code = 121.
[2015-02-13T07:01:05]: Buffer write failed, 1. request timed out
[2015-02-13T07:01:05]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:05]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:05]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:05]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:06]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:06]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:06]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:06]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:06]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:06]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:07]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:07]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:07]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:07]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:07]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:07]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:08]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:08]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:08]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:09]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:09]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:10]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:10]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:10]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:11]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:11]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:11]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:11]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:12]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:12]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:12]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:12]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:12]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:13]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:13]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:13]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:13]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:13]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:13]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:14]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:14]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:14]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:15]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:15]: Buffer apply for RGB key matrix cannot be performed as writing to buffer was not successful.
[2015-02-13T07:01:15]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:01:15]: Buffer write failed, 1.Execution result = 0, result = 0, platform error code = 121.
[2015-02-13T07:38:30]: Set key specific brightness failed request timed out
[2015-02-13T07:38:40]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:38:40]: Set key specific brightness failedExecution result = 0, result = 0, platform error code = 121.
[2015-02-13T07:39:21]: Set key specific brightness failed request timed out
[2015-02-13T07:39:31]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:39:31]: Set key specific brightness failedExecution result = 0, result = 0, platform error code = 121.
[2015-02-13T07:39:32]: Mapping save failed. request timed out
[2015-02-13T07:39:42]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:39:42]: Mapping save failed.Execution result = 0, result = 0, platform error code = 121.
[2015-02-13T07:39:43]: Mapping save failed. request timed out
[2015-02-13T07:39:53]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:39:53]: Mapping save failed.Execution result = 0, result = 0, platform error code = 121.
[2015-02-13T07:40:00]: UserSessionInfo: locked changed to 1.
[2015-02-13T07:40:00]: Requesting working state leave because session disconnected.
[2015-02-13T07:40:00]: Leaving working state.
[2015-02-13T07:40:00]: Set OpMode failed. request timed out
[2015-02-13T07:40:16]: UserSessionInfo: connected changed to 0.
A failure from the get go and it clearly wasn't because the user was logging on while some system processes were still establishing themselves, because the PC has restarted hours ago.

The keyboard showed "malfunction" in CUE and unsurprisingly when we "switched user" the other user also got errors in their log:

Code:
[2015-02-13T07:40:33]: UserSessionInfo: locked changed to 0.
[2015-02-13T07:40:33]: UserSessionInfo: connected changed to 1.
[2015-02-13T07:40:33]: UserSessionInfo: local changed to 1.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=46d pid=c231 not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=46d pid=c232 not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=738 pid=2215 not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=738 pid=2215 not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=738 pid=a215 not found.
[2015-02-13T07:40:36]: Device profile (meta) for device vid=738 pid=a215 not found.
[2015-02-13T07:40:36]: Failed to open device: vid=1b1c pid=1b11 path=\\?\hid#vid_1b1c&pid_1b11&mi_00#7&28477b3d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-02-13T07:40:36]: Failed to open device: vid=1b1c pid=1b11 path=\\?\hid#vid_1b1c&pid_1b11&mi_01&col01#7&4703d7b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-02-13T07:40:36]: Created new device object: K95 RGB; ready: 0
[2015-02-13T07:40:36]: Attached to device object K95 RGB: b=1 a=1
[2015-02-13T07:40:36]: Attached to device object K95 RGB: b=1 a=0
[2015-02-13T07:40:36]: Initializing K95 RGB...
[2015-02-13T07:40:36]: Device profile (meta) for device vid=9886 pid=2 not found.
[2015-02-13T07:40:46]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 121.
[2015-02-13T07:40:57]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 121.
[2015-02-13T07:40:59]: Get device info failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Initializing: spent all tries on getDeviceInfo().
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Initializing: spent all tries on deviceSerial().
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Initializing: failed to read proto version.
[2015-02-13T07:40:59]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Initialized (st=0) K95 RGB.
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:40:59]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:40:59]: Execution result = 1, result = 0, platform error code = 1167. 
[2015-02-13T07:40:59]: Device object failed to initialize, so it won't be registered with application susbystems.
[2015-02-13T07:41:03]: Fail counter for K95 RGB reached zero, setting status 2.
[2015-02-13T07:41:03]: Get device info prepare failed.Execution result = 1, result = 0, platform error code = 1167.
[2015-02-13T07:41:03]: Firmware Download: Failed to parse firmware version.
[2015-02-13T07:41:03]: Firmware Download: Failed to read firmware version.
[2015-02-13T07:41:03]: Firmware Download: Some of required values are not set, aborting.
But flicking the BIOS switch fixed it:

Code:
[2015-02-13T07:41:08]: Device vid=1b1c pid=1b11 is marked 'slow startup'.
[2015-02-13T07:41:08]: Device vid=1b1c pid=1b11 is marked 'slow startup'.
[2015-02-13T07:41:08]: Device vid=1b1c pid=1b11 is marked 'slow startup'.
[2015-02-13T07:41:09]: Device vid=1b1c pid=1b11 is marked 'slow startup'.
[2015-02-13T07:41:10]: Device vid=1b1c pid=1b11 is marked 'slow startup'.
[2015-02-13T07:41:11]: Created new device object: K95 RGB; ready: 0
[2015-02-13T07:41:11]: Attached to device object K95 RGB: b=1 a=1
[2015-02-13T07:41:11]: Attached to device object K95 RGB: b=1 a=0
[2015-02-13T07:41:11]: Initializing K95 RGB...
[2015-02-13T07:41:11]: Initialized (st=1) K95 RGB.
[2015-02-13T07:41:11]: Device insertion processing complete for K95 RGB.
[2015-02-13T07:41:14]: Failed to open device: vid=1b1c pid=1b11 path=\\?\hid#vid_1b1c&pid_1b11&mi_00#7&28477b3d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-02-13T07:41:14]: Failed to open device: vid=1b1c pid=1b11 path=\\?\hid#vid_1b1c&pid_1b11&mi_01&col01#7&4703d7b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-02-13T07:50:14]: UserSessionInfo: locked changed to 1.
[2015-02-13T07:50:14]: Requesting working state leave because session disconnected.
[2015-02-13T07:50:14]: Leaving working state.
[2015-02-13T08:44:34]: UserSessionInfo: locked changed to 0.
[2015-02-13T08:44:34]: Requesting working state enter because session connected.
[2015-02-13T08:44:34]: Entering working state.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=46d pid=c07d not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=46d pid=c231 not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=46d pid=c232 not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=738 pid=2215 not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=738 pid=2215 not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=738 pid=a215 not found.
[2015-02-13T08:44:34]: Device profile (meta) for device vid=738 pid=a215 not found.
[2015-02-13T08:44:34]: Failed to open device: vid=1b1c pid=1b11 path=\\?\hid#vid_1b1c&pid_1b11&mi_00#7&28477b3d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-02-13T08:44:34]: Failed to open device: vid=1b1c pid=1b11 path=\\?\hid#vid_1b1c&pid_1b11&mi_01&col01#7&4703d7b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-02-13T08:44:34]: Created new device object: K95 RGB; ready: 0
[2015-02-13T08:44:34]: Attached to device object K95 RGB: b=1 a=1
[2015-02-13T08:44:34]: Attached to device object K95 RGB: b=1 a=0
[2015-02-13T08:44:34]: Device profile (meta) for device vid=9886 pid=2 not found.
[2015-02-13T08:44:34]: Initializing K95 RGB...
[2015-02-13T08:44:34]: Initialized (st=1) K95 RGB.
[2015-02-13T08:44:35]: Device insertion processing complete for K95 RGB.


  #50  
Old 02-13-2015, 11:07 PM
airbusdriver airbusdriver is offline
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Quote:
Originally Posted by sunken360 View Post
every time i start up it offers me the update
should really change the way it work
if to check for updates or not since
it seems no smart to update right now
Same here...


  #51  
Old 02-21-2015, 04:46 PM
jeklorz jeklorz is offline
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I love how my keyboard doesn't light up anymore; only on startup


  #52  
Old 02-22-2015, 07:37 PM
Toasted Toasted is offline
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Use CUE to create a new lighting effect then assign it as the default profile and save it to the keyboard's device memory.


  #53  
Old 02-25-2015, 02:13 PM
bfedorov11 bfedorov11 is offline
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Quote:
Originally Posted by Toasted View Post
Use CUE to create a new lighting effect then assign it as the default profile and save it to the keyboard's device memory.
If its loaded to the device's memory, why can't I just load a profile and then uninstall the software? I tried this and I get a keyboard with no profile/lighting. Is this right?


  #54  
Old 02-25-2015, 02:23 PM
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terabyte terabyte is offline
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That means the profile was not saved properly in the device's memory. Unless you're trying to save some kind of effects to it. Only static lightning can be saved there.

For macros and effects you still need CUE installed and running.


  #55  
Old 02-28-2015, 12:13 AM
Sick_STi Sick_STi is offline
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looks like a new version is up. v1.5.80


  #56  
Old 02-28-2015, 12:40 AM
ScarredMecha ScarredMecha is offline
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Quote:
Originally Posted by Sick_STi View Post
looks like a new version is up. v1.5.80
Thanks for posting about it! Never would've realized it was there since it's not showing up under CUE's updater and there's no post about it.


  #57  
Old 02-28-2015, 12:58 AM
Corsair James's Avatar
Corsair James Corsair James is offline
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Hi all, there is indeed a new update available: http://forum.corsair.com/v3/showthread.php?t=138299

We haven't updated it yet to our cloud server so the software won't prompt you for an update install. We may not have it ready yet until Monday but you can still download it from our website to get it now.


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