Otaku_Ozzie Posted April 11, 2018 Share Posted April 11, 2018 Heya, so a few days ago my k68 stopped lighting for some reason and I checked to see if everything was up to date and it was. I tried switching the usb ports its in but still to no avail. it only lights up when I start up my pc and plug it back in but for a second. If anyone could help me it would be greatly appreciated. Thank you. Link to comment Share on other sites More sharing options...
PEneoark Posted April 11, 2018 Share Posted April 11, 2018 Is CUE running on your computer? It sounds as if you have the lighting profiles blank. Link to comment Share on other sites More sharing options...
Otaku_Ozzie Posted April 11, 2018 Author Share Posted April 11, 2018 I have CUE running and also on admin. I also made personal custom profiles and they worked perfectly fine but until a few days ago. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted April 11, 2018 Corsair Employee Share Posted April 11, 2018 Can you try deleting the profiles and creating a new one from scratch? Also, try a soft reset. Unplug keyboard, hold down ESC key, reconnect USB to computer, count to 5 before releasing. Link to comment Share on other sites More sharing options...
PEneoark Posted April 11, 2018 Share Posted April 11, 2018 Does the keyboard light when CUE is terminated? If so, run CUE, but not as an administrator. If that still fails, reinstall CUE. I am now remembering that I had this same thing happen to me two or three days after I got this keyboard. Link to comment Share on other sites More sharing options...
Otaku_Ozzie Posted April 13, 2018 Author Share Posted April 13, 2018 (edited) Can you try deleting the profiles and creating a new one from scratch? Also, try a soft reset. Unplug keyboard, hold down ESC key, reconnect USB to computer, count to 5 before releasing. I tried this and unfortunately both options didn't work. The light still turns on for that split second of my pc recognizing it as I plug it back in though. After I hold ESC for 5 seconds, the colors don't appear and it says its malfunctioned and unusable until i update it to the current. Edited April 13, 2018 by Otaku_Ozzie Link to comment Share on other sites More sharing options...
Otaku_Ozzie Posted April 13, 2018 Author Share Posted April 13, 2018 (edited) Does the keyboard light when CUE is terminated? If so, run CUE, but not as an administrator. If that still fails, reinstall CUE. I am now remembering that I had this same thing happen to me two or three days after I got this keyboard. Whenever i terminate it the lights don't appear still & I open it regularly and nothing happens still. Edited April 13, 2018 by Otaku_Ozzie Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted April 13, 2018 Corsair Employee Share Posted April 13, 2018 I'd recommend submitting a ticket with our support so they can help you further. http://support.corsair.com Link to comment Share on other sites More sharing options...
PlopKoekje039 Posted November 4, 2019 Share Posted November 4, 2019 Okay so basically what was going on for me was that I had my brightness set to the fullest in the lighting profile, but you also have to set it up to 100% in the settings (located at the top in iCUE software as of version 3.14.104).:sunglasse:laughing: Link to comment Share on other sites More sharing options...
DeadThrash Posted March 21, 2020 Share Posted March 21, 2020 Can you try deleting the profiles and creating a new one from scratch? Also, try a soft reset. Unplug keyboard, hold down ESC key, reconnect USB to computer, count to 5 before releasing. lights in my Corsair K68 stop working and this fix it, thank you Link to comment Share on other sites More sharing options...
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