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HS1 Excessively large amounts of white noise, speakers and microphone.


razoruk

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Large amounts of white noise is occurring both through the speakers and through the microphone. This product has been advertised to come with a:

 

unidirectional noise-cancelling microphone

 

The clear, low-noise reproduction of the unidirectional noise-cancelling microphone lets your teammates hear you better

 

This is a false claim with the device I have here, the microphone is able to pick up a conversation over 10 meters away around walls and through doors (which is amazing because I can barely hear it) but in order for me to actually get my voice across I have to yell down the microphone, I could turn the microphone volume up so I don't have to yell but the white noise also becomes a lot louder is painful to the recipients.

 

The speakers produce so much white noise that after around 30 minutes of use I've managed to get a killer headache, and was actually shocked at how bad it was since when I took the headset off the room I'm in is deadly silent.

 

I have installed drivers, rebooted, rebooted again, unplugged, re-plugged, rebooted, uninstalled, rebooted, etc. etc. Every combination you can think of using both the default win7 x64 drivers and Corsair's drivers with absolutely no difference. I have tried this device on several machines and is still producing the exact same problem.

 

I have had to resort to going back to a cheap headset I obtained through a supermarket for about one fifth of the price, which compared to this has a far better quality microphone and speakers.

 

Before I return this product, I would like to know any step by step instructions anyone can recommend for me to try on the off chance I'm missing something, like a button that says "Click here to make it work like a £80~ headset should".

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Yeah I don't get any noise cancelling whatsoever. People point out to me that they can hear people calling me from downstairs when I can't hear them myself. Doesn't seem to make any difference where noise comes from, it all comes through the same volume.
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I have the exact white noise if that's what it's called. An extremely annoying snow/high pitch sound when I hear myself through the mic. So far I couldn't find anything to solve this. And I thought this headset had good reviews..... I might return this headset and ask my money back. I'm sorry, but I find this worthless. Not being rude here though.. It's just that I never expected this. I bought a headset for gaming, that includes great microphone as well. But so far I very dislike the mic on this headset.
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  • 2 weeks later...

Having the same problem. Was listening to music earlier and the sound is good so I told myself the white noise wasn't an issue, but after a while I got an headache. Also having trouble with my mic giving out white noise, just holding the push-to-talk button in ventrilo makes a loud hissing noise. I have win 7 home premium 64bit.

 

I'm searching for a decrease sensibility button and a disable "mic boost" type buttion in the software, but I can't find it. Even my old mobo with an on-board soundcard has software that makes me adjust and turn off boost.

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