Random Slowdown of Mouse

Hello all, I'm having an issue with my M65 Pro RGB mouse. Seemingly randomly, the sensitivity of the mouse will drop and won't return to normal unless I replug the mouse or restart the computer.

 

My Settings:

This is what my mouse properties are in Windows.

http://i.imgur.com/QS0FQdF.png

This is what the mouse's Performance and DPI settings are like in CUE.

http://i.imgur.com/LFyWRDW.png

Neither of these appear to change when the DPI drops.

 

The Issue

I normally use the mouse at 12000 DPI but I estimate it falls to around 4000 when the problem occurs.

One odd behaviour I've noticed is that when the mouse slows down, the DPI for the sniper button is similar to what it was before.

If I place my mouse to the left edge of the screen and the left edge of my mouse pad and move all the way to the right and then hold the sniper button and move left, I find that normally I only make it 25% of the way there. This makes sense since the sniper dpi is one quarter the normal DPI.

When the mouse slows down and I repeat this, I get about 80-90% of the way back when holding the sniper button. I don't have pointer precision (mouse acceleration) on so the speed I move won't affect the results of this test.

 

My System:

I'm running up to date Windows 10 Enterprise 64-bit with the latest version of CUE 1 (don't want to go to 2 yet as I rely heavily on my profiles and it crashed anyway). I have an 97 6700K and Asus Maximus VIII Gene motherboard which I would imagine are the only relevant specs here. I also have a K95 RGB plugged in.

 

Things I've Tried:

 

• Reinstalled CUE 1.16
  
• Forced a firmware update.
  
• Restarts
  
• Different profiles.
  
• All the different USB ports.
  
• Reinstalling Mouse Drivers from Device manager.
  
• Toggling enhanced pointer precision.
  

I'm currently trying it with CUE not running to see if the issue still occurs. If that's the case I guess it's an issue with Windows and not CUE.

 

This is naturally driving me completely insane so I would really appreciate a solution.

 

Thank you!

Hi Guys,

 

I tried the mouse again with CUE not running and I'm still experiencing slow downs. This leads me to believe it's not a problem with CUE but Windows or the drivers for the mouse.

 

Hopefully someone will have a hunch on why this is happening!

 

I've also posted on Tenforums: http://www.tenforums.com/drivers-hardware/65805-random-slowdown-mouse.html#post831055

when the mouse slows down, have you checked to see if it was changing profiles by any chance? Or does it remain on the same 12,000 DPI Profile?

Try the new firmware.

http://forum.corsair.com/v3/showthread.php?t=161480

when the mouse slows down, have you checked to see if it was changing profiles by any chance? Or does it remain on the same 12,000 DPI Profile?

The profile stays the same. All profiles have the same DPI when it goes wrong, except the sniper DPI which is slightly lower (about 80% as fast).

Try the new firmware.

http://forum.corsair.com/v3/showthread.php?t=161480

The firmware linked in that thread is 2.04, the current version is 2.05. The firmware in CUE 2 is also 2.05 so I don't think either will make a difference. I will try rolling back to 2.04 for now and report back my findings.

Rolling back the firmware to 2.04 has not fixed the problem. :(