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  #1  
Old 06-04-2019, 06:06 PM
kubekxd5 kubekxd5 is offline
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Default "E" Key is dimmer than the rest of keys

So after like 6 months of using this keyboard (K95 Platinum) I've noticed about 3 days ago that the "E" key is dimmer than rest of the keys. I tried to fix it by doing some "soft-reset" of my keyboard, because it fixed the problem that i had with my "O" key (it had wrong color) but it didn't work with "E". I've also checked all RGB channels and every color worked great, so i guess that the LED didn't burned.

I've lost my warranty card and i spent a lot of money on it and that's quite depressing so i hope it's not the problem with the product...

I'm lack of ideas what else i can do to fix it so i'm asking here for solutions for my problem

Here are some photos of it: https://imgur.com/a/zSaUgG6

Last edited by kubekxd5; 06-05-2019 at 12:10 AM.
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  #2  
Old 06-06-2019, 06:10 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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Create a ticket and we can help. We don't need the warranty card, although having the receipt is certainly helpful.
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  #3  
Old 06-13-2019, 04:46 PM
istrasci istrasci is offline
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I have the same situation with my keyboard (letter 'A' is dimmer). Where/How do I create a ticket?

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Originally Posted by Corsair Calico Jack View Post
Create a ticket and we can help. We don't need the warranty card, although having the receipt is certainly helpful.
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