b3n Posted January 17, 2014 Share Posted January 17, 2014 Hi, I have opened a ticket #6313382 on 12/12/2013 when my case fan broke. I haven't got a response to it yet. I have commented several times on the ticket asking for someone to please reply but nothing. I also logged another ticket trying to get someone to reply...nothing. I'm not sure what your support is doing but having to wait for more than a month for a reply is not ok. And please spare me with "they're busy right now"...it's been more than a month! I would appreciate if someone could finally look at this ticket. Thanks b3n Link to comment Share on other sites More sharing options...
wytnyt Posted January 18, 2014 Share Posted January 18, 2014 ben,we sent a msg for a mod to look into this for you,sorry for the wait... Link to comment Share on other sites More sharing options...
b3n Posted January 18, 2014 Author Share Posted January 18, 2014 thanks someone finally responded to the ticket. Link to comment Share on other sites More sharing options...
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