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Old 01-16-2014, 09:33 PM
jayliu89 jayliu89 is offline
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Default Help? No Response From Customer Support

To Whom It May Concern,

I am a huge fan of Corsair products and I own multiple Corsair Keyboard/Mouse/Cases/PSUs. Most of these purchases have not resulted in any problems for me, however, the C70 case I recently purchased is missing an accessory.

I recently contacted customer support requesting 1 fan screw for my C70 case (came with 15) and was notified that I'd receive a response within 24 hours. I've yet to receive an answer. If possible, could someone look into my ticket or just send me the screw I am asking for?

Ticket number: 6369687
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Old 01-16-2014, 10:40 PM
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Quote:
Originally Posted by jayliu89 View Post
To Whom It May Concern,

I am a huge fan of Corsair products and I own multiple Corsair Keyboard/Mouse/Cases/PSUs. Most of these purchases have not resulted in any problems for me, however, the C70 case I recently purchased is missing an accessory.

I recently contacted customer support requesting 1 fan screw for my C70 case (came with 15) and was notified that I'd receive a response within 24 hours. I've yet to receive an answer. If possible, could someone look into my ticket or just send me the screw I am asking for?

Ticket number: 6369687
their quite bz but im sure their taking care of your request,however ill bring it to their attention.
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Old 01-24-2014, 08:51 PM
jayliu89 jayliu89 is offline
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Thanks for forwarding my message, and thanks Corsair for approving my RMA without me going through the trouble of dismantling my build. I asked for one screw and I was sent an entire accessory pack; as my way to show appreciation I'll be buying another Vengeance C70 very soon. :)
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